Renewals Team Lead

Renewals Team Leader

Hybrid – Bath

£45,000 to £55,000 Basic Salary + £70,000 OTE

About Us:

My client is a leading software company experiencing rapid, continuous growth. As part of their expansion, they’ve created a new Renewals Team , and are now looking for an experienced and motivated Team Leader to oversee its success. This is a fantastic opportunity to take on a leadership role within a dynamic, supportive company known for its strong culture, clear progression routes, and regular company events.

The Role:

As a Renewals Team Leader , you will manage and support a team of Renewals Account Managers, ensuring they meet targets, deliver exceptional client service, and drive customer retention. Alongside your leadership duties, you’ll also manage your own pipeline of high-value renewal clients, helping to set the standard for performance and client engagement.

What’s in it for you?

• Up to £55,000 basic salary
• Realistic £70,000 OTE
• Hybrid working with a Bath-based office
• Clear route for further progression into senior leadership
• Excellent company culture with regular events and socials
• Join a high-growth tech company with strong internal support

Requirements:

• Previous experience in a renewals or account management role
• Demonstrated team leadership or mentoring experience
• Proven ability to manage a high volume of client accounts
• Strong objection handling and negotiation skills
• Motivational, supportive, and organised leader
• Excellent communication and interpersonal abilities

Key Responsibilities:

• Lead and support a team of Renewals Account Managers
• Manage a personal pipeline of clients nearing contract renewal
• Coach and develop team members to improve performance
• Monitor KPIs, run team meetings, and report to senior leadership
• Build rapport with clients, understand challenges, and handle objections
• Oversee accurate CRM updates and renewal documentation

How to Apply:

Send your CV to tom@aaronwallis.co.uk