Sales Ex - COE - Avanade Operations & Process Enablement Lead

At Accenture, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.

We are:

Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.

You are:

A problem solver. A strategic advisor. You anticipate needs & proactively face a challenge head-on. You seek to understand the details, identify gaps & take ownership to collaborate on a solution, which you could independently implement. You are customer & user-centric. You enjoy sharing your knowledge & innovating with others. You are someone who bases stories on evidence with a knack for transforming data into insights; a rigorous critical thinker, testing your hypotheses. You're a unique combination of proactiveness, curiosity, & business acumen; your understanding of the world is iterative: you're comfortable saying “I don’t know”.

The work:

You will be responsible for orchestrating the What and the How of the Avanade Sales Excellence scope / group of services and the COE Team Operations.

You will be a trusted advisor for leadership and enable them with the tools and processes to support profitable sales growth. You will provide direction, leadership and support to evolve the Avanade Sales Excellence Services programs to support Avanade sales; developing strategies and sales acumen to drive adoption of sales tools and processes.   

Primary responsibilities include: 

• COE Relationships & Interaction Model. Collaborate and work closely with the Avanade Strategy & Analytics Lead, Avanade Leads and Accenture COE (Analytics, App Arch, Change) to integrate and communicate the COE’s purpose, scope and approach. Maintain strong connections between Avanade COE, Advisory, C&MI, and CF Ops to ensure alignment and continuity.

• Offering Development & Adoption. Oversee and drive adoption of the COE services and functions. Lead the ongoing development of the Avanade Sales Ex service portfolio and associated RACI, in partnership with the Avanade Global SEL, Avanade COE Strategy & Analytics Lead, Offering Leads in Accenture Sales Excellence COE, and internal partners in Application Architecture, Analytics and Change Management. Provide guidance to develop and implement rules, tools & training to support sales excellence and drive customer adoption.

• Sales Channel Oversight. Manage and harmonize the Indirect Sales Channel, supporting business requirements across both Avanade and Accenture and streamlining opportunity management through Accenture. Collaborate with the Avanade Growth Office to anticipate strategic initiatives and operational changes impacting sales processes.
• Global Initiatives. Lead global projects and initiatives within assigned areas to achieve agreed goals and outcomes across a geographically diverse group of stakeholders