Technical Author - Owner Handbook

Are you ready to make your mark in the world of luxury automotive? Adecco working in partnership with Bentley motors aftersales team are looking for a Technical Author - Owner Handbooks to be a vital part of delivering world-class technical documentation for their prestigious brand!

Location: Crewe, UK

Contract Type: Temporary (until 26/06/2029)

Pay Rate: Competitive outside IR35

Work Arrangement: Hybrid (3 days on-site)

Parking: Available nearby

About the Role:

In this exciting position, you will craft clear, engaging, and precise technical documentation that supports both customers and technicians around the globe. Your expertise will play a crucial role in the lifecycle of our client's remarkable vehicles, from developing Owner Handbooks.

Key Responsibilities:

Owner Handbooks

• Develop and maintain Owner Handbooks aligned with new product launches and model year updates.
• Interpret Product Description Books (PDBs), Technical Product Descriptions (TPDs), and Engineering Change documentation.
• Ensure content is user-friendly, brand-aligned, and technically accurate.

Quality & Communication

• Ensure documentation meets internal standards and regulatory requirements.
• Collaborate with cross-functional teams including Engineering, Product Planning, Legal, and Marketing.
• Support internal and external communications to promote Aftersales initiatives.

Skills & Experience

• Proven ability to write clear, concise technical documentation for diverse audiences.
• Proficient in digital platforms and data management systems.
• Experience in external publication and catalogue systems preferred.

Knowledge Requirements

• Understanding of Bentley product and retailer processes.
• Familiarity with automotive engineering and Aftersales practises.
• Knowledge of VW Group systems and legislative requirements.
• Proficient in handbook and illustration systems.

Qualifications

• Strong content writing skills
• Qualification in English
• Good knowledge of systems with minimal training provided
• Ability to arrange moving images/text for documentation
• Essential understanding of automotive parts

Why Join Our Client?

At our client's organisation, you will be part of a legacy of excellence and innovation. Collaborate with passionate professionals in a vibrant environment, contributing to the future of luxury automotive experiences!