AI Solutions Engineer – Retail Technology

AI Solutions Engineer – Retail Technology

Adria Solutions is recruiting an AI Solutions Engineer for a software business serving the retail sector.

Combining business analysis, customer engagement and hands-on AI coding, this role will suit someone who can understand a customer’s challenge, turn it into clear product requirements and build a working prototype to demonstrate the solution.

The Role

You will work directly with retail customers to understand their operations, explore opportunities for improvement and scope software requirements. Strong experience using AI coding tools is essential, ideally Claude and Claude Code, alongside excellent client-facing and business analysis skills.

From leading discovery workshops to presenting working demos, you will help customers see how their requirements could translate into practical software. You will work closely with product and engineering colleagues to shape agreed improvements.

Key Responsibilities

• Lead customer discovery sessions and workshops with operational, technical and commercial stakeholders.
• Understand retail processes, identify challenges and translate customer needs into clear product requirements, user stories and acceptance criteria.
• Use AI coding tools, ideally Claude Code, to build working prototypes and demos that help customers explore and refine their requirements.
• Design screens and user journeys that make complex processes straightforward to use.
• Present proposed solutions confidently, explaining functionality and technical considerations in plain English.
• Work with Product Owners and engineering teams to assess product gaps and agree how requirements should progress.
• Build and evaluate AI features that support retail operations.
• Investigate issues across software, data and integrations, documenting findings clearly.

About You

You could come from a technical business analysis, solutions engineering, technical consultancy or software development background. You will need to combine strong customer discovery skills with the technical ability to build and demonstrate solutions.

We are looking for:

• Strong practical AI coding experience, ideally using Claude or Claude Code to build working software.
• Excellent client-facing skills, with confidence leading workshops, asking effective questions and presenting to different audiences.
• Experience gathering, challenging and documenting customer requirements.
• A clear understanding of how to turn business needs into product specifications and usable software.
• Experience in retail or grocery technology, such as e-commerce, stock management, order management, warehousing, fulfilment, EPOS or loyalty.
• Hands-on development skills with TypeScript, Node.js or Bun, PostgreSQL, APIs and modern testing practices.
• Experience creating prototypes, demos and user interfaces.
• Practical knowledge of LLMs, prompting, retrieval, tool use and evaluation.
• Strong problem-solving skills and the ability to investigate issues using logs, SQL and APIs.

Experience with Azure, Docker, infrastructure as code or retail systems integrations would also be useful.

Interested?

If you enjoy working with customers, shaping product requirements and using AI coding tools to turn ideas into working solutions, please apply with your CV or contact Adria Solutions for more information.

AI Solutions Engineer – Retail Technology