Strategic Development Manager (Creative Solutions)

Job Title: Strategic Development Manager (Creative Solutions)

Client Location: London - hybrid

Starting: December 2025

Pay Comments: £70k pa pro rata (PAYE)

Hours: 35-hour week

Duration: 12 months

What You'll Do

As a Strategic Development Manager, you will be responsible for supporting creative, design, IT and developer teams within our enterprise customers to adopt client’s emerging offerings for their creative ideation, production workflows, and automation processes. The position is based in London, UK with engagements both in-person and remote.

You’ll partner with DME CSMs to validate the outcomes of first customer discovery sessions, uncover potential use cases, define agendas for customer workshops, customise demos with customer assets, and ensure debriefs/follow ups with customer sponsors to confirm engagement roadmaps.

You will also play a key role in rolling out new engagement models and implementing use case roadmaps in partnership with Customer Success Managers (CSMs).

Leveraging client’s existing relationships with enterprise customers, you will need to:

• Qualify discovery insights collected by CSMs, agree on session agendas, and validate maturity levels and attendee profiles with customer sponsors
• Ensure you have the proper context, including details about the customer’s ecosystem, workflows and technology in place
• Select relevant use cases, customise demos accordingly, and deliver sessions across all emerging products
• Qualify readiness to commit to formal pilots or Proofs of Concept (POCs)
• Demonstrate the specific value these solutions bring to current and future creative workflows, measured against pre-agreed KPIs or success factors
• Leverage successful use case implementations to expand the footprint of Firefly, Firefly Services, Adobe Express, and Acrobat Studio to other departments
• Encourage customers to share testimonials based on successful implementations

Key Requirements and Responsibilities

• Strong knowledge of design and the broader creative tools landscape.
• Hands-on experience with Adobe tools and running creative workshops.
• Ability to demonstrate Adobe Express and guide others on how to use it effectively.
• Proficiency in Adobe Creative Cloud Suite, including Photoshop, Illustrator, InDesign, and Firefly.
• An interest in generative AI and how it is shaping or enhancing creative tools.
• Confidence in communicating with C-level stakeholders, able to discuss design concepts and product value propositions clearly and persuasively.
• A solid understanding of creative tools and workflows, with the ability to take a product from concept to demo and showcase its practical application.

What You Need to Succeed

• Proven experience delivering visual communication or design projects for enterprise brands using Adobe applications.
• Strong background in conducting discovery calls to assess workflows and identify opportunities for improvement through emerging solutions.
• A mix of customer success, business development, product evangelism, marketing, and design consulting skills.
• Excellent presentation and storytelling skills - able to deliver compelling product demonstrations that highlight value beyond features.
• Good understanding of GenAI prompting and awareness of both Adobe and competitor GenAI solutions.
• Skilled in at least one key Creative Cloud application (e.g. Illustrator, InDesign, Premiere Pro, After Effects).
• Experience delivering API projects and engaging effectively with IT and developer stakeholders.
• Ability to build trusted relationships with internal teams and customer stakeholders, including senior decision-makers

*This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Thank you for taking the time to apply.

Client Description:

A multinational cloud-based software company specialising in a series of products designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.