IT Assistant Apprentice

Looking for a friendly, organised and technically minded individual to join the team and provide first-line support across the business.

This is a varied, hands-on role involving IT troubleshooting, website maintenance, basic systems administration and assistance with IT projects.

This is an entry-level IT position.

Role

Some tasks include:

Act as the first point of contact for day-to-day IT queries and issues.
Troubleshoot and resolve common computer, software, printer and connectivity problems.
Help maintain and improve the company website.
Provide basic user support for internal business systems, including ERP platform (Odoo).
Help maintain IT equipment records, system documentation and internal procedures.
Support the introduction of new software, hardware and IT equipment.

Training

Apprenticeship training will take place primarily in the workplace, but with occasional college attendance.

Opportunity for continued employment contingent on successful completion of the apprenticeship.

Apprenticeship Standard: Information communications technician (level 3)
Training Provider: CITY COLLEGE PLYMOUTH
Working Week: Monday to Friday, 08:30 to 17:30. One Saturday morning, every 3rd week (09:00 to 13:00).
Expected Duration: 1 Year 6 Months
Positions Available: 1
Closing Date: Monday, 16th November 2026
Start Date: Monday, 11th January 2027

Desired Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience

Qualifications

English GCSE, grade 4 / C (Essential)
Maths GCSE, grade 4 / C (Essential)

About the Employer

BATTERIES AND SOLAR LTD

Batteries & Solar is a growing UK business specialising in batteries, solar power, and off-grid electrical solutions. We supply products to both trade and retail customers, supporting industries including leisure vehicles, marine, automotive and renewable energy.

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