Director of IT Operations and Service Delivery

Our client is seeking an established Director of IT Operations and Service Delivery to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will:

• Lead infrastructure and service delivery operations for a global enterprise.
• Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow).
• Drive operational excellence through automation, KPIs, and robust vendor management.
• Manage multimillion-pound budgets and guide strategic investment.

You bring:

• 10+ years in IT leadership, including 5+ at Director level.
• Deep knowledge of infrastructure, Azure, and IT service management.
• Strong stakeholder management and communication skills.
• Proven success driving digital transformation at scale.

This is an opportunity to lead modernisation, strengthen resilience, and deliver measurable business impact within a respected global brand.The ideal candidate will have come from a background of scale, working across multiple site locations. Hybrid working 2-3 days office based. Huddersfield Salary £110,000 - £120,000 + benefits. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in  Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.