Implementation Consultant

This company is a Platinum Partner of monday.com.Their wide-ranging services include implementation, consulting, data migration, custom app development, code writing, and training.Join a dynamic, fully remote team (initially), where you’ll be hire number 3 in the UK, collaborating closely with colleagues in Israel and the monday.com team in London. Role overview: Following their expansion into the UK market, we’re now supporting their hiring of a Implementation Consultant to join their small but mighty UK team and own technical delivery, ensuring that clients are set up for success from day one. You'll play a key role in onboarding new clients, leading implementations, configuring custom workflows and integrations and ensuring that our clients get the most out of monday.com.What you’ll be doing• Manage end-to-end implementations of monday.com for UK clients• Act as project lead: plan onboarding, configuration, custom automations and integrations• Build rapport and coach users through webinars, workshops and one-on-one trainings• Convert client needs into tailored monday.com solutions, including data migrations• Coordinate with monday.com team, balancing technical build and client advocacy• Support post-launch success through technical guidance, troubleshooting and improvements What you’re good at:• 1-3 years in technical implementation, managed services, technical project management or CSM in B2B SaaS• Hands-on experience building configurations, workflows, automations and data import• Strong client-facing skills - great at translating technical concepts to business users• Comfortable with APIs, low-code tools (Zapier), Excel and data handling• UK-based with flexibility for occasional in-person sessions The process

  • Initial Zoom call with Head of People
  • Take-home task/home assignment
  • In-depth interview with COO (and potentially another team member)
  • Final interview with CEO (possibly joined by a monday.com rep or with a separate follow-up chat)
Company
BrighterBox
Location
London, South East, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Posted
Company
BrighterBox
Location
London, South East, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Posted