Program Manager
Program Manager
+7 months +
+Remote with some on site work in London
+BPSS / CTC / NPVV
+Inside IR35
+£775 - £860 a day
We are seeking an experienced Programme Manager to lead the delivery of a large-scale Resource Management programme involving multiple third-party suppliers.
This role will be responsible for overseeing the end-to-end programme delivery, managing vendor relationships and ensuring successful integration of a SaaS solution into a complex client environment. You will act as the central point of coordination across the client, software vendor, Oracle and supporting delivery partners, ensuring the programme remains aligned to agreed milestones, commercial commitments and business objectives.
The successful candidate will have a strong background in managing complex, multi-vendor technology programmes, ideally within the public sector, secure environments or similarly high-profile organisations.
Key Responsibilities
Lead the planning and delivery of a complex, multi-vendor resource management programme.
Manage third-party SaaS vendors acting as prime contractors or master vendors, ensuring delivery against contractual commitments.
Oversee programme integration involving Oracle HCM, Oracle Integration Cloud (OIC) or equivalent enterprise platforms.
Establish and maintain integrated programme plans, including baselined schedules, resource allocation, dependencies and cross-phase delivery.
Manage contractual governance, including milestones, change control, subcontractor obligations and rectification plans.
Build and maintain effective relationships with senior client stakeholders, operational users, software vendors and technical delivery partners.
Coordinate delivery across software suppliers, Oracle, change management and training partners.
Provide clear programme reporting, manage risks and dependencies, and ensure issues are escalated and resolved effectively.
Apply strong commercial judgement to manage supplier performance, contractual obligations and programme outcomes.
Support the adoption and successful implementation of the solution across a large user base.
Essential Experience & Skills
Proven experience managing a third-party SaaS vendor's delivery as a prime contractor or master vendor into a client organisation.
Experience delivering large-scale, complex programmes involving multiple vendors and enterprise system integrations.
Strong understanding of Oracle HCM, Oracle Integration Cloud (OIC) or equivalent enterprise integration environments.
Experience working with public sector, secure or high-profile clients.
NPPV3 or SC clearance, or eligibility to obtain the required clearance.
Strong programme leadership and integrated planning skills, including baselined, resource-loaded plans.
Experience managing formal contract governance, including milestones, change control, rectification plans and subcontractor flow-down.
Excellent stakeholder management skills, with the ability to engage confidently with client executives, operational teams and third-party suppliers.
Strong written and verbal communication skills, with the ability to produce clear, concise and commercially balanced programme updates.
Desirable Experience
Experience delivering workforce management, resource management or rostering solutions.
Background working within policing, blue-light services or 24/7 operational environments.
Familiarity with Totalmobile GRS or similar workforce management platforms.
Experience of SAFe, Agile delivery and PI planning.
Understanding of product vendor release cycles and their integration into wider programme delivery.
If you'd like to discuss this Programme Manager role in further detail, please send your updated CV to (url removed) and I will get in touch.