IT Support Apprentice
To provide support and maintenance for the company’s IT systems, including the provision of desktop support to all business users.
Role
Your job duties will include:
- To provide 1st line, desk side and remote IT Support to all users
- To escalate IT issues to the IT manager and/or IT team where necessary
- Troubleshoot technical issues and escalate when needed
- Repairing IT equipment within the office
- Trouble shooting IT issues
- Install, configure, and maintain desktop computers, laptops, mobile devices, and peripherals
- Maintain endpoint securityTo complete internal user moves, including phones
- To create new users and disabling expired accounts in accordance with HR requirements
Training
Potential position upon completion of the apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- GLOUCESTERSHIRE COLLEGE
- Working Week
- Monday to Friday, 8.00am to 5.00pm, with an early finish on Fridays.
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Monday, 30th March 2026
- Start Date
- Monday, 11th May 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
CLARKSON EVANS LIMITED
Our core business is providing electrical contracting and solar PV installation for new-build housing. From our 22 branches we typically wire over 24,000 homes a year nationwide. Around 950 people make up our team, including around 700 directly employed site-based staff. We pride ourselves on offering long-term career progression for roles across the business, with over 70% of our managers in technical roles having first joined us as apprentices.