Business Admin Apprentice

SmartThink have a history of supporting apprentices, so you are in very safe hands! You will be expected to ensure exam integrity, create a controlled testing environment, support test-takers, monitor & troubleshoot, and maintain compliance.

Role

* Welcoming, greeting and checking in customers/test-taking candidates.

* Complying with all exam-testing security and procedures and following company policies using careful judgment.

* Logging onto the computer, checking in each customer & ensuring they sign in. They will sign in electronically.

* Verifying customer/candidate personal identification documents and explaining the exam testing process/rules.

* Proctor / invigilate candidates while they are completing their exam/test.

* Troubleshooting with internal departments, such as the IT department to fix any technical issues in the Test Centre.

* Some housekeeping duties such as sanitizing keyboards/workstations as necessary.

* Minimum of 6 hours per week spent on apprenticeship work and training.

Training

Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Apprenticeship Standard
Business administrator (level 3)
Training Provider
CT SKILLS LIMITED
Working Week
9am to 4pm, 3 days per week between Monday and Saturday (alternating rotas).
Expected Duration
1 Year 8 Months
Positions Available
2
Closing Date
Saturday, 9th August 2025
Start Date
Monday, 11th August 2025

Desired Skills

  • Administrative skills
  • Communication skills
  • Customer care skills
  • Presentation skills

Qualifications

  • None required A Level or equivalent, grade None required (Desired)

About the Employer

CT Skills
Smartthink Training Ltd is a trusted partner in Information Technology excellence. They don't just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. You will gain hands-on experience with groundbreaking projects, earn prestigious industry certifications, and receive tailored mentorship from seasoned IT professionals.
Company
CT Skills
Location
Unit W34 Groove Business Centre, 560-568 High Road, London, N17 9TA, England
Employment Type
Advanced Apprenticeship
Salary
£9,815 a year
Posted
Company
CT Skills
Location
Unit W34 Groove Business Centre, 560-568 High Road, London, N17 9TA, England
Employment Type
Advanced Apprenticeship
Salary
£9,815 a year
Posted