2nd Line Support Engineer

Title: 2nd Line Support Engineer

Location: Cheshire East (onsite)

Salary: £28-35k, DOE

A growing, fast-paced company is currently hiring for a 2nd Line Support Engineer. You’ll work with a broad tech-stack to support their customer’s IT needs, including Microsoft 365, Windows Server, networking, cloud services, cybersecurity, backup solutions and technical projects.

This is a perfect opportunity for somebody who enjoys hands-on IT work, solving complex technical issues, and is comfortable working in a customer-facing environment. The company is currently going through a period of growth, so this is a great time to get involved for long-term career progression!

Essential experience:

• Full valid UK driving license and willingness to travel to customer sites.
• Prior experience working in IT role for an MSP.
• Ability to troubleshoot up to a second-line level.
• Ability to travel to and work independently at customer sites.
• Experienced with ticketing systems and remote support tools.
• Previous practical experience installing and troubleshooting IT hardware.
• Good understanding of a wide range of technical skills including Microsoft 365, Windows Server, networking, Active Directory, Entra ID, etc.

Benefits:

• Competitive salary.
• Permanent position.
• A supportive and close-knit team.
• Great opportunities for technical training and career progression.

If you're interested, apply now! Interviews commencing right away.