IT Support Apprentice

Are you looking to kick-start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Carbon60, part of Impellam Group, to support them with the recruitment and training an IT Support Apprentice.

Joining the team as an IT Support Apprentice, your day-to-day duties will include:

• Following all onsite security and health and safety protocols
• Conduct all onsite and Navy Digital Directorate mandatory training
• Provision of support to In-Service Capability Management:

o Assisting Capability Managers with daily outputs

o Collect, compile and store capability management artefacts including emails, briefing notes, documents and records/ actions from meetings

o Act as record keeper for various working groups

o Understand capability management processes as laid down in governing doctrine

• Understand numerous ISCM Outputs:

o Capability Managers

o Project Managers

o System Managers

o Airtime Managers

• Provision of support for any reasonable ISCM output
• Provision of support to the drafting of Capability Management Plans
• Responsible for care, operation and daily checks on company assigned vehicle in accordance with policy
• At all times providing excellent customer service on client site
• Escalating unresolved customer issues to your Team Leader

• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Analytical skills
• Logical
• Team working

• English GCSE, grade 4 - 9 (Essential)
• Maths GCSE, grade 4 - 9 (Essential)