Product and Change Manager
Our client, a leading British airline, is driving a major transformation programme and is looking for a Product & Change Manager to lead change initiatives across its day-of-operations functions.
Location: London or Barcelona | Travel: Some travel required | Type: Contract
The role
This is a hands-on project delivery role at the heart of the airline's strategic transformation. You'll lead product-led change initiatives across business units, working closely with product, data science, and technology teams to turn ambitious plans into measurable operational improvements. It suits a former consultant who enjoys bringing structure and pace to fast-moving, ambiguous problems.
What you'll do
- Lead and drive projects that deliver product-led change across business units
- Work across operational planning and execution to improve processes and deliver measurable outcomes
- Engage senior stakeholders and influence direction through clear, well-crafted narratives
- Collaborate with data science and technology teams to design and execute changes across the product roadmap
- Bring structure and pace to fast-moving, ambiguous problems
- Own programme delivery and ensure KPIs and SLAs are met
About you
- Experience in management consulting (ideally McKinsey, BCG, Bain, QuantumBlack, or BCG X) or in the aviation industry
- Experience as a Project Leader or Engagement Manager, leading projects end to end
- Experience driving adoption and managing change around new AI or digital tools
- A strong background in operational improvement, transformation, or process design
- Confidence with senior stakeholders, influencing through storytelling and structured thinking
- The ability to drive initiatives end to end with minimal oversight
Why this role
- Impactful work at the heart of our client's strategic transformation
- A high-calibre team working across product, operational improvement, and data and AI
- Complex, visible work at one of the UK's most recognised brands
Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.