Human Resources Information System Specialist

My client, a leading global law firm with an excellent reputation within the technology space, is seeking an experienced HR Systems Specialist to join its Global HR Systems team following a recent implementation of SAP SuccessFactors.

Based in London (with a global team presence in Hong Kong), this role plays a key part in supporting and enhancing the firm’s HR systems landscape. Phase one of a major global HR transformation project went live in September 2025, introducing Employee Central, Time Off, and Onboarding modules across 22 countries.

As the global subject matter expert for SAP SuccessFactors Time Off, you will take ownership of system optimisation, issue management, enhancements, and global adoption, ensuring solutions meet evolving business requirements and align with the organisation’s HR systems roadmap.

The Role

As a core member of the Global HR Systems team, you will collaborate with HR stakeholders, workstream leads, and external partners to deliver high-quality system solutions and continuous improvement.

Key Responsibilities:

• Act as the global lead and subject matter expert for SAP SuccessFactors Time Off
• Own end-to-end design, configuration, and optimisation of Time Off policies, rules, and processing
• Manage system issues and change requests, gathering requirements and recommending improvements
• Partner with external vendors to translate business needs into functional designs and configurations
• Collaborate cross-functionally to ensure alignment across modules and global design principles
• Support reporting requirements in partnership with reporting specialists
• Lead global enhancements, releases, and rollouts for Time Off functionality
• Maintain clear documentation including functional designs, configuration workbooks, and user guides
• Provide support across other modules (e.g. Employee Central, Reporting) when needed
• Mentor and support team members as appropriate

About You

You are a technically strong and commercially aware HR systems professional with hands-on SAP SuccessFactors experience in a global environment.

Key Skills & Experience:

• Strong functional and technical expertise in SAP SuccessFactors Time Off
• Working knowledge of SAP SuccessFactors Employee Central
• Experience supporting global HR systems implementations or transformations
• Proven ability to work with third-party support partners
• Strong stakeholder engagement and communication skills
• Excellent analytical, problem-solving, and organisational abilities
• A proactive, self-motivated approach with strong attention to detail
• Collaborative mindset across global and cross-functional teams

Desirable:

• Experience with SAP SuccessFactors Onboarding 2.0 and Reporting

The Team & Environment

You will be part of a collaborative, internationally connected HR function, dedicated to enabling employees to perform at their best. The team works closely across multiple regions and specialisms to deliver a high-quality, people-focused service across a global network of offices.

Additional Information

• This is a global role and may occasionally require work outside standard hours
• The organisation supports agile and flexible working arrangements
• Commitment to ongoing professional development and career progression