NetSuite/ERP Account Manager

NetSuite Account Manager - NetSuite, Account Manager, ERP account manager, NetSuite accounts, Client management, Client accounts, NetSuite account executive, Account executive, NetSuite account director, Account director, Senior account manager, Senior NetSuite account manager – Gloucestershire, West Midlands, London, Midlands, Surrey, Hampshire, Merseyside, Staffordshire, Greater Manchester, United Kingdom.

You'll serve as the main point of contact for your clients, cultivating strong executive-level relationships, uncovering growth opportunities, and ensuring each customer experiences a seamless, proactive, and value-focused partnership. Collaborating closely with Sales, Delivery, and Support teams, you'll advocate for customer needs, guide them through improvements, and play a key role in driving their ongoing success.

Key Skills:

• Experienced in managing client accounts within SaaS, ERP, or technology consulting, with NetSuite exposure preferred.
• Strong communicator who builds trusted relationships at all levels, including executive leadership, and simplifies complex technical ideas.
• Proactive in spotting growth opportunities, managing contract renewals, and driving account development with a focus on client success.
• Able to grasp client goals and translate them into effective technical or functional solutions.
• Strategic, customer-focused, and committed to delivering exceptional experiences throughout the client journey.

Responsibilities:

• Serve as the main point of contact for your client portfolio, developing trusted, long-term relationships.
• Understand clients' business objectives and challenges, advising on optimal NetSuite and complementary solutions.
• Identify opportunities for upselling, cross-selling, and account expansion, delivering tailored recommendations and proposals.
• Collaborate with Sales, Implementation, and Support teams to ensure a seamless, aligned client experience.
• Proactively manage client satisfaction by addressing concerns, mitigating risks, and guiding clients through system updates and enhancements.

Location: UK Hybrid

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients' requirements and our candidates' skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: