ERP Account Manager
ERP Account Manager
UK Remote | £50,000 - £70,000 Basic Salary + Uncapped Commission
Chapman Tate Associates is proud to be working on behalf of a leading UK ERP Partner as we seek an experienced and customer-focused ERP Account Manager to join their growing commercial team.
This is an excellent opportunity for an ERP sales professional who enjoys building long-term customer relationships, identifying growth opportunities within existing accounts, and acting as a trusted advisor to clients. You'll be joining a highly successful organisation with a strong delivery capability, excellent market reputation, and a broad portfolio of ERP solutions.
The Role
As an ERP Account Manager, you will be responsible for managing and developing a portfolio of existing customers across the UK. Your focus will be on building strong relationships, driving customer retention, identifying upsell and cross-sell opportunities, and ensuring customers maximise the value of their ERP investment.
Working closely with delivery, consultancy, support, and pre-sales teams, you will become a trusted point of contact for your customers, helping them align their technology strategy with their business goals.
We Are Interested In Speaking To Candidates Who Have Experience With:
- NetSuite
- Iplicit
- Sage Intacct
- Sage X3
- Sage 200
- Epicor
- Workday
- Microsoft Dynamics 365 Business Central
- Microsoft Dynamics 365 Finance & Operations
- Infor
- Acumatica
- SAP Business One
- SAP S/4HANA
- Oracle ERP
- Unit4
- SYSPRO
- IFS
- Other ERP, Finance, or Enterprise Business Software solutions
Key Responsibilities
- Manage and develop a portfolio of existing ERP customers.
- Build strong relationships with key stakeholders and decision-makers.
- Identify opportunities for upselling additional licences, modules, services, and solutions.
- Conduct regular customer reviews and account planning activities.
- Work closely with delivery and support teams to ensure customer satisfaction and retention.
- Develop a thorough understanding of customer objectives, challenges, and future requirements.
- Maintain accurate account forecasts and revenue projections.
- Achieve and exceed retention, growth, and account revenue targets.
Requirements
- Proven experience in ERP software sales, account management, or customer success.
- Experience managing relationships within mid-market or enterprise accounts.
- Strong understanding of finance, operational, and business process challenges.
- Demonstrable success in account growth, customer retention, and revenue generation.
- Ability to build trusted relationships with CFOs, Finance Directors, CIOs, and other senior stakeholders.
- Strong commercial acumen with a consultative approach to customer engagement.
- Self-motivated with the ability to work remotely and effectively manage customer relationships.
- Excellent communication, presentation, and relationship-building skills.
What's On Offer?
- £50,000 - £70,000 basic salary
- Uncapped commission structure
- UK remote working
- Established customer base and warm accounts
- Strong marketing, delivery, and customer success support
- Clear progression opportunities
- Opportunity to work for a recognised ERP consultancy and implementation partner
- Comprehensive onboarding and ongoing product training
Apply Now
If you have experience working with ERP solutions and enjoy developing long-term client relationships while driving account growth, we'd love to hear from you. Join a leading ERP Partner where you can make a real impact and help customers achieve long-term success with their ERP investment.