Information Systems Support Assistant
Job summary
This is a great opportunity to build your digital systems skills while supporting services across City Health Care Partnership CIC. You'll help colleagues use key information systems safely and effectively, supporting reliable services and high-quality information. You'll work within the Digital and Information Systems team, providing practical support and responding to day-to-day queries. The role includes Registration Authority services, system administration, data quality and information security
Main duties of the job
What you'll do:
- Support colleagues with NHS Smartcards and Registration Authority processes
- Maintain and monitor information systems, identifying and reporting data quality issues
- Produce spreadsheets, reports and analysis to support service needs
- Help colleagues use systems correctly and support training and guidance
- Follow information governance and security procedures to protect confidential information
- NVQ Level 3 in Business Administration or Information Technology, an equivalent qualification, or equivalent skills and experience
- Strong Microsoft Excel skills and confidence using office and information systems
- Relevant experience in an information technology or customer service environment
- Clear communication, good attention to detail and the ability to organise your workload
About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
- NVQ Level 3 in Business Administration/IT, or equivalent qualification or able to demonstrate this level of skill and experience
Knowledge
- Able to demonstrate skilled usage of spreadsheets to collect, manipulate and present data and information
- Thorough working knowledge of Microsoft Office Excel
- Able to demonstrate in depth usage of using word processor and presentation software to produce attractive and clear reports and presentations
- Able to demonstrate in depth usage of using information systems and/or database systems to extract data for reporting purposes
- Understanding of importance of organisational information systems and data sources
- Knowledge or experience of clinical systems used within CHCP CIC
- Knowledge or experience of information security standards i.e. IS27001, Cyber Security
- Able to demonstrate a good understanding of CHCP CIC business drivers and initiatives
Experience
- Awareness of NHS Registration Authority
- Relevant Experience in an IT or customer service related environment
- Previous Experience of Registration Authority systems
- Knowledge of ITIL processes
- Experience of critically interpreting information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
City Health Care Partnership CIC
Address
Business Support Centre
5 Beacon Way
Hull
HU3 4AE
United Kingdom
Employer's website
https://www.chcpcic.org.uk/