Use Researcher - Urgent!

Job Description \n Cloud Consulting have an urgent requirement for an experienced User Researcher to join a high-profile project for a leading company. \n The role is a hybrid one - 2 days p/week on-site in Leeds and 3 days remote, and is inside of IR35. \n Essential: \n Proven experience leading user research for digital services with complex user journeys \n Strong understanding of GDS and design standards and how research supports service assessments \n Proficiency in a range of methodologies (eg interviews, ethnography, surveys, diary studies, usability testing) \n Ability to synthesise findings into clear insights that shape strategy and design \n Experience mentoring and developing others within a research or design team \n Skilled collaborator with experience in agile delivery environments \n Excellent communication, facilitation, and influencing skills Desirable: \n Experience across both public and private sector research \n Ability to translate research insights into actionable service improvements \n Experience conducting research in complex public sector environments