Associate Account Manager
Specialist in innovative public cloud solutions for our global customers. CloudPlexo is an Advanced AWS Consulting Partner. CloudPlexo focuses on helping businesses globally leverage technology efficiently on the cloud. From Cloud Storage and Backup/Recovery to AI development and cloud migration, CloudPlexo ensures that businesses achieve their IT and business objectives through digital transformation. We looking for Account Managers that will drive success of our services and products to new and current customers.
Responsibilities
- Manage the sales cycle from prospecting to securing a deal
- Unearth new sales opportunities through networking and turn them into long-term partnerships
- Present products to prospective clients
- Provide professional after-sales support to maximize customer loyalty
- Remain in regular contact with your clients to understand and meet their needs
- Respond to complaints and resolve issues to the customer's satisfaction and to maintain the company's reputation
- Negotiate agreements and keep records of sales and data
- Assist the organization's sales and growth efforts by contributing to new customer acquisition.
- Provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.
- Identify and develop new business opportunities with client contacts.
- Generate and keep prospective client database updated
- Make cold calls for new business leads
- Support in writing new business proposals
- Maintain high knowledge of all product and service offerings of the company
Qualifications
- Possess strong communication and negotiation skills, and can engage with stakeholders at all levels
- Strong desire and business acumen
- Previous sales and account management experience
- Previous experience within the Software & Cloud services industry
- Articulate and well accustomed to a client facing role
- Exceptional negotiation, customer service, and interpersonal skills