Product Owner

Product Owner (Back of House Technology) – Birmingham, Flexible hybrid working | Full-Time / Permanent

Competitive salary + bonus and excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life insurance and more.

We're looking for a customer-focused Product Owner to join the digital & technology team at Compass Group UK & Ireland - a global leader in food services. You'll play a key role in maximising the value delivered by a Product Squad within our Back of House Technology function.

In this innovative Product Owner role, you'll translate strategic objectives into actionable product plans, own and prioritise the product backlog, and work closely with engineering and business teams to deliver innovative solutions that improve operational efficiency and user experience.

This is an exciting opportunity to shape product direction, influence business outcomes, and play a key role in Compass Group's digital transformation journey.

Compass Digital & Technology is where ideas turn into possibilities.

We’re the technology team behind Compass Group UK&I, part of Compass Group, one of the world’s largest hospitality businesses. We’re shaping the next generation of products, platforms and experiences for Compass Group, harnessing AI to create competitive advantage and accelerate growth.

We create, manage and deploy technology which supports our operators, clients and guests. From everyday IT support to enterprise-scale cloud engineering, cybersecurity, mobile ordering and guest-facing experiences, our work reaches across the business and into the daily lives of millions of people.

But D&T is about more than technology. It’s a place to be curious, challenge what’s possible and turn great ideas into real outcomes. A place where talented people collaborate, experiment, learn and make an impact at scale.

We own it from idea to outcome. We challenge what’s possible. And together, we’re creating better solutions, every day.

Product Owner – The role

• Own and prioritise the squad product backlog to maximise business value, user outcomes and operational improvements.
• Translate tribe strategy into clear, deliverable outcomes and maintain a transparent, outcome-focused squad roadmap.
• Work closely with Business Analysts, engineers and stakeholders to understand business needs, identify pain points and shape effective solutions.
• Lead discovery activities including workshops, process reviews, user research and data analysis to validate opportunities and solutions.
• Provide day-to-day product leadership, ensuring clarity of priorities, scope and delivery objectives across the squad.
• Collaborate with engineering teams to define sprint goals, manage delivery expectations and release value iteratively.
• Build strong relationships with business and technology stakeholders, communicating priorities, progress, risks and decisions clearly.
• Manage cross-squad dependencies and contribute to wider tribe planning, governance and roadmap alignment.
• Ensure security, operational risk, performance, resilience and technical sustainability considerations are incorporated into product decisions.
• Use live service data, user feedback and operational insights to drive continuous product improvement.

What we're looking for

• Experience owning and managing product backlogs within an agile delivery environment.
• Strong stakeholder management skills and the ability to balance competing priorities while making value-based decisions.
• Experience working closely with engineering, architecture, business analysis and operational teams to deliver successful outcomes.
• Ability to translate business needs and user requirements into clear product priorities and deliverable outcomes.
• Strong analytical and problem-solving skills, with the ability to use data and insight to inform decision-making.
• Excellent communication and collaboration skills, with the confidence to influence stakeholders at all levels.
• Passion for continuous improvement, customer value and delivering measurable business outcomes.
• Ability to thrive in a fast-paced, dynamic environment while maintaining focus on priorities and outcomes.

What you'll get in return

• Competitive salary with bonus and full company benefits
• 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways

Compass Group is committed to creating a diverse and inclusive workplace where everyone can thrive.