Automation and Digital Lead
Job summary
Automation and Digital Lead
Conexus Healthcare CIC, Wakefield
£46,631 to £54,402 per year | 37.5 hours per week | Permanent
Do you love finding a better way to do things? Can you turn a messy, manual process into something simple that just works? If so, we'd love to hear from you.
Conexus Healthcare is the GP federation for Wakefield. We support all 34 GP practices and seven Primary Care Networks (PCNs), covering around 400,000 patients. As a community interest company, everything we do is about better care for local people.
About the role
As our first Automation and Digital Lead, you'll look across our HR, payroll, finance, workforce and clinical support teams. You'll find paper-based, repetitive and time-consuming processes and redesign them using digital tools. Much of this will use Microsoft 365, including Power Automate, SharePoint, Microsoft Forms and Power BI.
You'll also lead on our digital setup. That includes:
Managing our Microsoft 365 environment, working closely with the Health Informatics Service
Acting as the main contact with our system providers, such as People HR and Lantum
Helping to shape our policies and governance on the safe and responsible use of artificial intelligence (AI)
You'll work with colleagues at every level to understand how work really happens. Then you'll help them adopt new ways of working that stick. The result will be more time for our people to focus on practices, PCNs and patients.
Main duties of the job
What were looking for
- Experience leading process improvement or digital change projects from start to finish
- Hands-on experience building automated workflows or digital forms
- Strong working knowledge of Microsoft 365, especially SharePoint and Power Automate
- A good understanding of UK General Data Protection Regulation (UK GDPR) and data security
- The ability to explain technical ideas in plain language and bring people along with change
Experience in the NHS or primary care would be a bonus, as would familiarity with SystmOne or EMIS Web. We'd also love to hear from you if you've used Power Apps or AI tools in a business setting.
About us
What we offer
Access to the NHS Pension Scheme
27 days annual leave plus bank holidays, rising to 33 days with service
The option to buy and sell annual leave
Flexible hours between 8am and 6pm, with hybrid working
Laptop and mobile phone
Company sick pay and enhanced family leave pay (subject to service)
Salary sacrifice schemes
Training and development opportunities
You'll be based at Sandal Castle Medical Centre and will travel across the Wakefield District.
Job description
Job responsibilities
The Automation and Digital Lead will make our ways of working simpler, faster and more reliable. You will find manual, paper-based and repetitive processes across Conexus and redesign them using digital tools and automation. You will lead this work across our HR, payroll, finance, workforce and clinical support teams. Much of it will use our Microsoft 365 platform, including SharePoint, Microsoft Forms, Power Automate and Power BI. You will work closely with colleagues at every level to understand how work really happens. You will then help teams adopt better ways of working that last. The aim is to free up time for our people to focus on supporting practices, PCNs and patients.
Person Specification
Attributes
- Able to explain technical ideas in plain language.
- Builds trust and brings people along with change.
- Organised and able to manage several projects at once.
- Curious and keen to keep learning.
- Experience coaching or training others
Experience
- Leading process improvement or digital change projects from start to finish.
- Building automated workflows or digital forms.
- Mapping and redesigning processes with frontline teams.
- Measuring and reporting benefits.
- Working in the NHS, primary care or a similar regulated setting.
- Automating HR, payroll, finance or workforce processes.
- Working with AI tools in a business setting.
Qualifications
- Degree or equivalent experience in a relevant field.
- Evidence of continuing professional development.
- Recognised improvement qualification such as Lean Six Sigma, Green Belt, NHS Quality, Service Improvement and Redesign (QSIR) or similar.
- Microsoft Power Platform certification.
- Project management qualification such as PRINCE2 or Agile.
Skills and Knowledge
- Strong working knowledge of Microsoft 365, including SharePoint and Power Automate.
- Process mapping methods.
- Data analysis and reporting.
- Good understanding of UK GDPR and data security.
- Power BI and Power Apps.
- NHS Data Security and Protection Toolkit (DSPT).
- Knowledge of PCN and GP federation structures.
- Familiarity with SystmOne and other GP clinical systems such as EMIS Web, including their reporting and data extraction tools.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Conexus Healthcare CIC
Address
Sandal Castle Medical Centre
Asdale Rd
Wakefield
West Yorkshire
WF2 7PJ
United Kingdom
Employer's website
https://conexus-healthcare.org/