Radiology Systems Manager
Job summary
An exciting opportunity has arisen for a Radiology Systems Manager, with great interpersonal skills and a strong commitment to team working to join the Health Informatics team, delivering outstanding service for County Durham and Darlington NHS Foundation Trust.
The primary focus of the role will be the support, configuration and maintenance of the Trust's core Radiology systems, providing a high quality service built on your foundations as an experienced IM&T professional.
Furthermore, your role is critical to the implementation of the Digital Strategy within the Trust's Radiology service, as the subject matter expert delivering complex programmes and the provision of high quality support.
Main duties of the job
The post holder will be expected to lead a small team to comprehensively manage the Trusts core Radiology systems in line with Trust policies and procedures as well as providing support to any other secondary systems as requested.
The role is key in strategic planning, implementation and technical development/configuration of the Core Systems and Services, providing specialist advice and guidance for the Radiology specialty and other users including General Practitioners and other Trusts.
The post holder will work within and promote Health Informatics working practices following ITIL framework and best practice. They will ensure Core Systems are operating in a secure and compliant environment warranting disaster recovery plans exist and are tested.
The post holder will provide line management to a team of support staff.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Please note that we may close any vacancy early once a sufficient number of applications have been received.
Job description
Job responsibilities
To support proactive system monitoring and management to ensure that core Radiology systems are functioning correctly, take appropriate remedial action where not the case, analyse patterns and raise incidents/concerns with Health Informatics colleagues or System Suppliers as required ensuring any corrective actions are applied and tested according to best practice (ITIL) procedures. This would include regular conversations with Radiology service staff/management to understand systems performance and experience.
To be responsible for the management of a secure suite of Radiology systems, compliant with Trust policies and procedures
To contribute to the production and maintenance of technical documentation and operational procedures.
To ensure that the minimum downtime results from system failure, taking personal responsibility for ensuring action is taken as soon as is practically possible.
To work with colleagues to proactively maintain system infrastructure in a secure and non-vulnerable state, assessing risk, designing Disaster Recovery plans and periodically scenario testing to provide assurance to the service and Trust.
Support of service modernisation through the implementation of technology.
The role will provide advice to executive bodies, the service and wider Trust groups on Radiology system matters and future strategies based on changing technologies and legislation or guidelines; ensuring that digital solutions continue to meet user and stakeholder needs, ensuring minimal clinical risk to patients
To design and development ad-hoc and periodic reporting using recognised reporting tool
To provide line management, including appraisal and development planning, to a small team assisting you in the delivery of Radiology System Management
Person Specification
Special Requirements
- Commitment to maintaining and developing own specialist, leadership and cross-domain expertise.
- Willing and able to undertake structured learning in core Pathology systems and workflows to provide safe, agreed senior cross-cover, and to support reciprocal learning by the Pathology Systems Manager.
- Able to travel independently between Trust sites.
- Able to participate in out-of-hours, on-call or major incident arrangements where required.
- Flexible, reliable and able to work under pressure while maintaining patient safety, confidentiality and professional standards
Qualifications
- Educated to degree level in information technology, health informatics, a relevant clinical or scientific discipline, or able to demonstrate equivalent specialist knowledge gained through substantial experience.
- ITIL Foundation qualification or equivalent service management knowledge and experience.
- Evidence of continuing professional development relevant to clinical systems leadership, digital governance and people management
- PRINCE2, Agile, MSP or equivalent project/change management qualification or experience.
- Relevant leadership or management qualification.
- Vendor or professional training relating to PACS (Philips VuePACS), RIS (Magentus CRIS), imaging informatics or healthcare technology
Experience
- Substantial experience managing and supporting business-critical clinical systems in a complex integrated environment.
- Experience of PACS and RIS administration, management or implementation, including interfaces, upgrades, testing and operational support.
- Extensive experience of complex incident investigation, problem resolution, change control and end-user support.
- Line management experience, including leading, motivating, performance managing and developing staff.
- Experience developing, maintaining and testing business continuity and disaster recovery plans.
- Experience of supplier performance management and delivering system upgrades, projects or service improvements.
- Experience working with clinical and operational stakeholders and communicating risks, options and recommendations to senior groups.
- PRINCE2, Agile, MSP or equivalent project/change management qualification or experience.
- Relevant leadership or management qualification.
- Vendor or professional training relating to PACS (Philips VuePACS), RIS (Magentus CRIS), imaging informatics or healthcare technology.
- Experience managing Radiology systems within an NHS or healthcare environment.
- Experience of imaging system procurement, migration, regional image sharing or major transformation programmes.
- Experience of developing cross-cover, succession planning or competency-based resilience arrangements.
- Experience of supporting Pathology or other diagnostic clinical systems.
Special Skills & Knowledge
- Advanced specialist knowledge of clinical application management, configuration, interfaces, testing, change control and service support in a complex integrated environment.
- Detailed understanding of PACS and RIS workflows, imaging data, modality connectivity, worklists and dependencies with other clinical systems.
- Ability to analyse and resolve complex or highly complex system issues, assess risk and make sound decisions where there may be competing priorities or no precedent.
- Knowledge of information governance, data protection, Caldicott principles, cyber security, clinical safety, access control, audit and NHS data standards.
- Strong leadership, communication, negotiation and influencing skills, including the ability to explain complex and sensitive information to technical, clinical, operational and senior audiences.
- Ability to plan and prioritise a demanding portfolio, lead teams through change and maintain effective governance, documentation and assurance.
- Commitment and ability to develop cross-domain knowledge and provide safe senior cross-cover within agreed competency boundaries.
- Knowledge of DICOM, HL7/FHIR or other healthcare interoperability standards.
- Knowledge of Radiology reporting, voice recognition, image sharing or artificial intelligence-enabled imaging workflows.
- Working knowledge of Pathology systems or laboratory workflows.
- Knowledge of SQL, reporting tools or database management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
The Centre For Health
Traynor Way
Whitehouse Business Park
PETERLEE
County Durham
SR8 2RU
United Kingdom
Employer's website
https://www.cddft.nhs.uk/