Senior Project Manager - Emerging Technology
Job summary
This is an exciting opportunity to join the Digital Services team at Croydon Health Services NHS Trust and play a leading role in delivering our emerging technology and digital innovation agenda.
Reporting to the Head of Emerging Technology, the Senior Project Manager - Emerging Technology will support the strategic vision and delivery priorities set out in the Croydon Health Services NHS Trust Digital Strategy and AI Strategy. The postholder will translate these strategic ambitions into well-governed, practical projects that improve patient care, staff experience and the way our services operate.
You will lead the delivery of complex projects across a portfolio that may include artificial intelligence, automation, remote monitoring, digital therapeutics, wearables, interoperability, patient-facing digital services and data-enabled models of care.
Working with clinical, operational, corporate and technical colleagues, you will manage projects from discovery and business-case development through procurement, implementation, transition into business as usual and post-implementation review.
We are looking for an experienced and highly organised project professional who can turn the Trust's Digital and AI Strategies into clear, achievable delivery plans.
You will work closely with teams across the Trust and with partners across South West London, as well as suppliers, academic institutions and other external organisations.
Main duties of the job
The successful candidate will have significant experience of managing complex projects in a large organisation and a strong record of delivering digital, technology, service improvement or transformation initiatives. You will bring excellent planning, communication, analytical, influencing and stakeholder-management skills, together with experience of governance, supplier management, budgets, business cases, risks and benefits realisation.
Experience of working within the NHS or a comparable health and care environment would be advantageous, as would knowledge of emerging technologies such as AI, automation, digital therapeutics, remote monitoring, wearables and interoperability.
Above all, you will share our commitment to delivering change that is professional, compassionate, respectful, safe and inclusive, with a clear focus on improving care for the people of Croydon.
Join us and help shape the safe, responsible and effective use of emerging technology across Croydon's health services. #choosecroydon
About us
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people's homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that's shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job description
Job responsibilities
Please see the attached supporting document,which contains further information about the role, its responsibilities and the person specification.
Person Specification
Education and Qualifications
- Educated to master's degree level or equivalent experience in a relevant field.
- Recognised project management qualification such as PRINCE2, MSP, Agile, APM ,P3O or equivalent experience.
- Evidence of continuous professional development in project management, digital transformation, healthcare innovation or change delivery.
- Business analysis, change management, Lean/QI, ITIL, clinical safety, digital health, informatics, AI/data science or management qualification.
- Professional membership such as APM, BCS or FEDIP
- ITIL Foundation
Knowledge and Understanding
- Highly specialised knowledge of project management methods, tools and techniques, including planning, risk, issue, change, dependency, quality and benefits management.
- Good, proven understanding of NHS operational environments, clinical pathways, information governance, data protection, cyber security, procurement and digital transformation priorities.
- Knowledge of AI, automation, digital therapeutics, remote monitoring, wearables, interoperability standards such as HL7/FHIR, DTAC, clinical safety standards, health economics or outcomes measurement.
Experience
- Extensive experience of managing medium to large-scale complex projects in a complex organisation.
- Experience of delivering digital, technology, service improvement or transformation projects from initiation to closure.
- Experience of managing suppliers, budgets, business cases, governance, risks and benefits realisation.
- Experience in an NHS acute, community or integrated care setting.
- Experience of emerging technology, AI, analytics, research, innovation, external funding, Health Innovation Networks, ICS or multi-organisation delivery.
Project delivery and planning
- Ability to develop robust project plans, critical paths, milestones, resource plans, dependency maps and implementation strategies.
- Able to manage multiple complex activities simultaneously and maintain delivery momentum under pressure.
- Experience of proof of concept, pilot, innovation evaluation, product implementation or agile delivery alongside formal governance methods.
Governance, quality and assurance
- Experience of establishing effective project governance, project boards, reporting, assurance and escalation arrangements
- Ability to identify when a project is off track and take corrective action.
- Understanding of QIA, equality, patient safety and quality considerations in change delivery.
- Experience of clinical safety cases, DPIAs, DTAC assessments, external assurance, regulatory compliance or evaluation frameworks for digital health technologies.
Financial and commercial management
- Experience of budget management, financial forecasting, business case development, procurement support, supplier management and contract change control.
- Able to demonstrate value for money and track return on investment and benefits.
- Experience of grant applications, innovation funding, commercial partnerships, licensing, intellectual property, public-private partnerships or research collaboration agreements.
Communication and stakeholder management
- Excellent written and verbal communication skills.
- Able to present complex technical, clinical and operational information clearly to a range of audiences, including senior leaders, clinicians, suppliers and project boards.
- Strong influencing, negotiation and conflict resolution skills.
- Experience of delivering presentations, engagement events, clinical forums, workshops or system-wide communications for complex digital change.
Leadership and management
- Ability to lead, motivate and coordinate multidisciplinary teams in a matrix environment.
- Able to set direction, delegate effectively, remove blockers, coach others and support high performance.
- Experience of line management or matrix management.
- Experience of mentoring project managers, innovation teams, clinical entrepreneurs or multidisciplinary digital delivery teams.
Analytical and judgement skills
- Able to analyse complex and sometimes conflicting information, assess options, make recommendations and support evidence-based decision-making.
- Able to evaluate risks, benefits, costs, operational impact and patient safety implications.
- Experience of benefits evaluation, audit, survey design, analytics dashboards, usability evaluation or real-world evidence generation.
Other requirements
- Able to travel across Trust sites and attend meetings with system partners as required.
- Able to manage challenging negotiations and time pressures professionally
- Strong commitment to equality, diversity and inclusion, patient-centred care, digital inclusion and respectful partnership working.
- Flexible approach to working patterns in line with service need and project delivery requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon Healthcare NHS Trust
Croydon University Hospital, 530 London Road
Croydon
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/