User Researcher
User Researcher - 4 months - £400 per day inside IR35 - 2 days a week in the Leeds office.
Lead & Innovate: Plan, design, and lead user research across the full service life cycle.
Discover & Understand: Use a blend of qualitative and quantitative methods to uncover user needs and behaviours.
Translate & Influence: Turn complex findings into clear insights and recommendations that guide design and policy.
Collaborate & Inspire: Work across disciplines to co-design solutions and embed user-centred thinking.
Mentor & Develop: Support and coach junior researchers, promoting best practice in research ethics and methodology.
Optimise & Improve: Enhance research operations, recruitment, and data management to streamline delivery and impact.
Essential:
Proven experience leading user research for digital services with complex user journeys
Strong understanding of GDS design standards and how research supports service assessments
Proficiency in a range of methodologies (eg interviews, ethnography, surveys, diary studies, usability testing)
Ability to synthesise findings into clear insights that shape strategy and design
Experience mentoring and developing others within a research or design team
Skilled collaborator with experience in agile delivery environments
Excellent communication, facilitation, and influencing skills
Desirable:
Experience across both public and private sector research
Ability to translate research insights into actionable service improvements
Experience conducting research in complex public sector environments
User Researcher - 4 months - £400 per day inside IR35 - 2 days a week in the Leeds office.
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Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds.
Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.