PSO/PMO

MUST BE SC CLEARED

The ICT Pillar manages full ‘cradle to grave’ delivery of all MPS Specialist Operations (SO) and National Counter Terrorism (CT) ICT requirements.
  
The ICT Pillar implements improvements and new technology capabilities across national CT and the policing community, and national partners.  
  
Job Summary
  
There is a requirement for a Project Support Officer (PSO) to work on several IT projects within the IT Pillar under the direction of the Programme/Portfolio Lead.  This is a complex portfolio of work.  The role holder must be capable of interpreting and communicating technical information to and from clients and suppliers alike.
  
The PSO will provide project support to the portfolio.  They will play an important role in supporting project planning and risk and issue management.
  
The PSO will be able to seek professional guidance from specialists within the IT Pillar’s dedicated Programme management Office (PMO) and will ensure implementation of programme/project management processes and standards as defined by them.
  
The PSO will be task-managed day-to-day by the Programme or Senior Project Manager.
              
Key Responsibilities
  
The post holder will be required to do the following:

1. Produce reports for the appropriate governance Boards and/or programme/project Boards, providing a real-time and comprehensive view of all projects.  Maintain processes to ensure Programme and Project management documentation, reports and plans are relevant, accurate and complete.   Run the programme/project plan and own and manage the consolidated Programme/Portfolio level milestone tracker. Manage dependencies within ICT portfolio delivery. Managing a file plan/structure and necessary controls for the management of all ICT documentation.  Generating various regular and ad-hoc documentation for projects and programmes when required.
    
2. Risks and Issues:  R&I planning and management; collating, reporting and support producing mitigation plans.  Share lessons learned and best practices within the PMO, building relationships with stakeholders and brokering relationships at all levels. Work with Senior Management to identify and resolve issues impacting the portfolio of programmes/projects.
    
3. Governance:  Supporting individual projects by providing advice and guidance regarding governance, planning, change control, benefits realisation.  Providing a quality assurance role ensuring that programmes and projects are well managed and adhering to appropriate standards and good practice as set by the IT Pillar’s central PMO.
    
4. Finance Management:  maintaining finance and budget plans and ensuring that forecasting is in place across the Portfolio/Programme/Project. Oversee and manage purchase order generation, receipting and tracking.

  

1. Resourcing:  ensuring pipeline plans are in place for continuity across the project(s). Ensuring relevant paperwork is planned and raised accordingly to ensure continuity and resource availability.  This includes ensuring the relevant vetting processes are adhered to, contract lengths are constantly reviewed.

  

1. Portfolio Meeting management and facilitation when required.  Local and National meetings organised, managed and facilitated whether guests in attendance or utilising video conferencing tools.

  

1. Change Control: Support the change control process through completion of required documentation and supporting related activities (impact assessments).

  
  
Essentials Experience

• Experience in programme support of technology projects within complex stakeholder/business environments.
• Experience working within a Portfolio Delivery Office and/or Programme Management Office
• In-depth experience of and competence in using MS office tools
• Experience of working within and understanding secure technology-based projects and programmes
• Experience of managing project risks, issues, assumptions and dependencies
• Experience of implementing document management systems and document controls and the ability to deal with sensitive information
• Experience working on both Agile and waterfall projects/programmes.
• Experience of stakeholder management and liaison at all levels

  
  
Desirables

• Experience in working in a secure environment.

  
  
Competency Values Framework
  
Cluster – Resolute, compassionate and committed

• We are emotionally aware
• We take ownership

  
Cluster – Inclusive, enabling and visionary leadership

• We are collaborative
• We deliver, support and inspire

  
Cluster – Intelligent, creative and informed policing

• We analyse critically
• We are innovative and open minded

  
Met Values

• Professionalism
• Integrity
• Courage
• Compassion