Deskside Support Engineer
Desktop Support Engineer Ensure you read the information regarding this opportunity thoroughly before making an application. Location: Hirwaun, Aberdare
Contract: 3 months, inside IR35
Working Pattern: 5 days per week onsite
We're looking for a Desktop Support Engineer to join a busy onsite IT support team in Aberdare on an initial 3-month contract.
This is a hands-on Tech Bar / 1st Line support role , ideal for someone who enjoys helping users face-to-face and is comfortable working in a fast-paced environment with a high volume of support requests. What you'll be doing: Providing 1st Line IT support to users onsite
Working within a busy Tech Bar / walk-up support environment
Supporting Microsoft 365 applications
Password resets and account support
Basic laptop, desktop and peripheral troubleshooting
Helping with general hardware and software issues
Setting up and configuring devices where required
Escalating more complex issues to the relevant support teams
Delivering friendly and professional customer service What we're looking for: Previous experience in a 1st Line, Service Desk, IT Support or Tech Bar role
Good knowledge of Microsoft 365
Experience with password resets and basic user account issues
Confident troubleshooting xehkeey basic hardware and software problems
Comfortable working in a busy, fast-paced environment
Strong communication and customer service skills
Happy to work 5 days per week onsite in Aberdare
If you're interested and available for a new contract opportunity, please apply with your latest CV. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Contract: 3 months, inside IR35
Working Pattern: 5 days per week onsite
We're looking for a Desktop Support Engineer to join a busy onsite IT support team in Aberdare on an initial 3-month contract.
This is a hands-on Tech Bar / 1st Line support role , ideal for someone who enjoys helping users face-to-face and is comfortable working in a fast-paced environment with a high volume of support requests. What you'll be doing: Providing 1st Line IT support to users onsite
Working within a busy Tech Bar / walk-up support environment
Supporting Microsoft 365 applications
Password resets and account support
Basic laptop, desktop and peripheral troubleshooting
Helping with general hardware and software issues
Setting up and configuring devices where required
Escalating more complex issues to the relevant support teams
Delivering friendly and professional customer service What we're looking for: Previous experience in a 1st Line, Service Desk, IT Support or Tech Bar role
Good knowledge of Microsoft 365
Experience with password resets and basic user account issues
Confident troubleshooting xehkeey basic hardware and software problems
Comfortable working in a busy, fast-paced environment
Strong communication and customer service skills
Happy to work 5 days per week onsite in Aberdare
If you're interested and available for a new contract opportunity, please apply with your latest CV. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.