Area Manager

Closing Date: Oct 16th

Location Details: Must be able to access the South Central region between Poole & Brighton

Join us and enjoy a range of fantastic benefits designed to support you and your family:

• Online GP: Access to a private GP 24/7 for you and your immediate family.
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off.
• Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.

Are you a commercially minded leader ready to make a difference? Join EE as a Regional Commercial Leader and help drive performance, capability, and consistency across our retail stores. This is a highly visible role that bridges Regional Leadership and Store Leadership.

In this position, you'll collaborate closely with Store Managers and senior stakeholders to identify opportunities, enhance performance, and deliver exceptional customer experiences across the region.

Instead of managing a large direct team, you'll influence, coach, and support leaders to achieve stronger commercial outcomes. Your insights, data analysis, and experience will help you spot opportunities, challenge conventional thinking, and empower stores to perform at their best. If you're passionate about developing others and making a tangible impact across multiple locations, this is your chance to shape the success of an entire region!

• Partnering with Store Leaders to drive commercial performance across the region.
• Utilizing sales and operational data to identify opportunities, risks, and performance trends.
• Coaching and developing leaders to enhance capability, confidence, and results.
• Supporting stores in delivering outstanding customer experiences and high-quality conversations.
• Driving the successful implementation of new products, propositions, campaigns, and strategic initiatives.
• Sharing best practices across the region to create consistently high-performing teams.
• Challenging constructively and influencing decision-making to improve business outcomes.
• Fostering a culture of ethical, compliant, and customer-focused selling.
• Spending regular time in stores, observing performance, and providing real-time coaching and support.

• Current experience or recent background in telecoms, connectivity, or consumer electronics.
• Experience leading performance across multiple retail locations, regions, or business units.
• Proven track record of improving sales, customer, or operational performance through coaching and influence.
• Analytical capability and confidence in working with performance data and KPIs.
• Ability to thrive in a fast-paced, target-driven environment.
• Full UK driving licence and willingness to travel extensively across the South Central region.

• Previous experience as an Area Manager, Regional Manager, Cluster Manager, Retail Performance Manager, or similar.
• Experience coaching and developing Store Managers or senior retail leaders.
• Experience leading change and embedding new ways of working.
• Knowledge of commercial compliance, regulated sales environments, or customer outcome frameworks.
• Experience supporting business transformation, capability programmes, or large-scale operational change.

At EE, we're harnessing the power of technology to bring people together and make life better.

Bring your energy and ambition from similar roles where you've thrived, met goals, and influenced others. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll provide you with all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn't always follow a set schedule, so we help our people work flexibly. You can plan your own breaks or bank time off to ensure you don't miss the moments that matter most.

Join our singular culture that unites all our people: we are customer-first challengers, committed, clear, and connected. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance!