Senior User Researcher - £400 Inside IR35 - Yorkshire (Hybrid)

Senior User Researcher

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Location: Yorkshire – Hybrid (2 days per week onsite)
Rate: Up to £400 per day (Inside IR35)
Duration: 4-5 months (Initial contract)
About the Role

We are seeking an experienced Senior User Researcher to support the development and improvement of digital services within a complex delivery environment.
You will work alongside multidisciplinary teams to understand user needs, conduct research and provide insights that influence the design and delivery of accessible, user-centred services.

Key Responsibilities

• Plan and deliver user research across digital products and services.
• Conduct qualitative and quantitative research using appropriate methodologies.
• Analyse findings and communicate actionable recommendations.
• Collaborate with product, design and delivery teams in an Agile environment.
• Engage with stakeholders to ensure user needs inform service improvements.
• Promote effective research practices and support the development of colleagues.

Essential Skills & Experience

• Proven experience delivering user research for complex digital services.
• Strong knowledge of user-centred design principles and digital service standards.
• Experience conducting interviews, usability testing, surveys and other research activities.
• Ability to translate research findings into practical recommendations.
• Experience working within multidisciplinary Agile teams.
• Strong communication, stakeholder engagement and facilitation skills.

Desirable

• Experience delivering research within large or complex organisations.
• Familiarity with public sector digital service delivery.
• Experience supporting or mentoring other researchers.

Interested? Please apply with your latest CV for further information. xehkeey

Remote working/work at home options are available for this role.