IT Support Engineer

IT Support Engineer - London Area
Location:
London & Surrounding Areas

Type:
Full-Time - Field-Based

Must Hold Active SC Clearance
Are you ready to kickstart your tech career in a dynamic, hands-on role supporting high-profile clients across government and banking sectors? Join our Team - a specialist group of 15 engineers providing critical cover and project support across London.

Why This Role Rocks

• Diverse experience across multiple customer environments including secure government and financial institutions.
• Fast learning curve with exposure to a wide range of technologies and devices.
• Supportive team culture that values growth and collaboration.
• Clear career progression path in IT support and engineering.

What You'll Be Doing

• Providing cover for sickness, holidays, and resource-on-demand requests.
• Supporting desktop and laptop hardware/software in Windows 10/11 environments (HP, Dell, Lenovo).
• Assisting with Mac OS devices (MacBooks and desktops).
• Troubleshooting and supporting Microsoft Office 365 and Teams.
• Handling mobile devices (Apple, Android, and others).
• Navigating operating systems to recreate shortcuts and optimize user experience.
• Performing workstation setups, moves, and changes.
• Delivering excellent customer service with professionalism and empathy.

What We're Looking For

• A keen interest in IT and technology.
• Willingness to learn quickly and adapt to new environments.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• You must already hold active SC clearance.

Ready to launch your IT career with us? Apply now and become part of a team that's making a real impact across London's most critical sectors.