Senior Service Designer

HM86: Senior Service Designer

Location: Remote | Occasional travel may be required | 12 month contract

Salary: Competitive Day Rate | Inside IR35

Overview:

First Military Recruitment are currently seeking a Senior Service Designer on behalf of one of our clients.

This team builds and maintains the digital services used by security staff to detect and analyse security threats.

We require a service designer to work through the complete product delivery lifecycle from discovery to deployment for new products and features, focusing on understanding unmet needs amongst security & intelligence staff.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

• Facilitation of design workshops, with a broad set of stakeholders, to identify priority deliverables and the risks/opportunities arising from them.
• Support product managers on scoping, road-mapping and prioritisation exercises.
• Document workshop outcomes and recommendations.
• Analyse user needs and business objectives.
• Develop design concepts and prototypes that help reimagine user experience.
• Using user centre design methods such as journey mapping to present the outcome of the recommendations with reference to the end-to-end consequences of decisions made.
• Create detailed final design requirements.

Skills and Qualifications:

• This requires practitioner level knowledge and experience in:
• Design communication.
• Designing for everyone.
• Strategic design.
• Designing together.
• Evidence-based design.
• Iterative design.
• Requires working level knowledge and experience in:
• Leading design.
• SC Security clearance is essential.

Location: Remote | Occasional travel may be required | 12 month contract

Salary: Competitive Day Rate | Inside IR35