Clinical Systems Configuration Analyst

Job summary

This role is offered on a fixed term basis for 12 months. The hours are full-time, 37.50 hours per week. (30+ hours can be considered)

Do you have experience using or configuring clinical systems such as RiO, SystmOne, IAPTus, Lillie, or Systems for Dentists Are you looking for a new challenge in healthcare technology Are you a proactive problem-solver eager to play a key role in driving system improvements at an organisational level

We have an exciting opportunity available for individuals interested in learning and configuring one of the leading clinical systems used across NHS organisations in the UK.

The Clinical Systems Team is a supportive, innovative, and forward-thinking team, and we are looking for a collaborative team player with strong communication, organisational skills, and attention to detail.

Main duties of the job

About the Role:

Location: Full time in the office for induction period. Once trained hybrid working will be facilitated.

As a Clinical Systems Configuration Analyst, you will:

• Work closely with system users, providing high-quality advice and support to Trust staff
• Configure and optimise clinical systems to enhance efficiency and usability
• Quickly develop expertise in key systems, such as RiO, SystmOne, IAPTus, Systems for Dentists, and Lillie (full training provided)
• Support system improvements, change management, and development projects
• Handle business-as-usual configuration tasks and ad-hoc queries, ensuring seamless system functionality

Why Join Us?

The Clinical Systems Team is in a privileged position in being able to bring about positive change across the Trust. We aim to support both admin and clinical staff to perform their roles more effectively and ultimately improve patient care through use of the Trust's Clinical Systems. We pride ourselves on our positive, friendly and responsive service.

If you're passionate about clinical systems, problem-solving, and working in a fast-paced, collaborative environment, we'd love to hear from you.

Apply now and be part of a team that's making a real difference!

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.