Account Executive

OVERVIEW Our client is looking for an Account Executive who will provide day-to-day support for assigned client accounts, serving as a key contact point for client requests and project coordination. This entry-level, client facing role requires a technology-savvy professional who can deliver responsive service while managing digital signage requirements across the food service, retail, stadium, and events sectors.

SUMMARY This established company is based in North London and is a provider of world class digital signage services, for retail and corporate settings, from hospital waiting rooms to coffee shops to football stadia. They provide an end-to-end solution, including hardware and software, installation, maintenance, content creation & management. With the company expanding rapidly, they are offering an exciting opportunity to be part of something special, with greatcareer opportunities and progression.

They have a strong reputation for delivering high-quality, high-touch content management services to our diverse customer base. With half of the team dedicated to content and account management, content creation and creative services, they are seeking an Account Executive who will provide day-to-day support for assigned client accounts, serving as a key contact point for client requests and project coordination. This entry-level, client facing role requires a technology-savvy professional who can deliver responsive service while managing digital signage requirements across the food service, retail, stadium, and events sectors.

The successful candidate will contribute to smooth operations while developing expertise in digital display technologies within a growing company.

KEY RESPONSIBILITIES

• Serve as a responsive point of contact for assigned client accounts on day-today requests and queries
• Respond promptly to client communications via email and phone
• Build positive working relationships with client contacts
• Maintain regular communication to ensure client satisfaction
• Escalate complex issues to team managers when appropriate
• Coordinate delivery of digital signage content updates and changes with internal teams
• Process requests, and documentation with attention to detail
• Manage data entry and file organization for client accounts
• Prepare basic status updates and reports as required
• Maintain accurate and up-to-date client records in CRM systems
• Ensure content meets technical specifications and brand guidelines
• Perform basic quality checks on digital signage content before deployment

QUALIFICATIONS & EXPERIENCE

• Proactive approach to developing new skills
• Able to work under pressure & at speed
• Attention to detail
• Technologically proficient
• Strong communication skills - both verbally & electronically

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