IT Support - L4 Network Engineer Apprentice
The IT Support L4 Apprentice will work closely with the Head of IT assisting with the day-to-day technical support and will be well mentored with a wide variety of opportunities to learn.
Role
IT Support:
- Provide technical support and maintenance for IT desktop
- Install and maintain workstations and laptops
- Support IT/CAD Manager in reviewing IT systems
- Support internal telephone system and external telecommunication suppliers
- Provide technical support and maintenance for printers
- To assist with other departmental duties where necessary
- Liaise with IT Manager
Software Support:
- Assist the IT/CAD Manager to maintain and monitor software subscriptions (Adobe, Bentley, Autodesk, Rhino)
- Support staff on the latest software and general day-to- day technical issues
- Maintain and support cloud-based email (Office 365)
- Assist IT/CAD Manager to propose and implement new software solutions and systems as required to meet company objectives
System Management:
- Liaise with architects and provide assistance in use of web-based document control systems I.E. Newforma
Additional information:
- We use Autocad and Revit software packages to develop most of our projects (some legacy projects delivered in Microstation)
- Further training can be provided but we require individuals who can become quickly established on projects, so some experience of Revit in particular is essential
- We work as a collaborative and proactive studio where communication and knowledge sharing is encouraged
- Project work is supported by a programme of lunchtime talks, construction site visits and office trips
Training
This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week.
- Level 4 Network Engineer
- Behaviour, Skills and Knowledge
There is an opportunity to secure a permanent position after successfully completing the apprenticeship.
- Apprenticeship Standard
- Network engineer (level 4)
- Training Provider
- NEWHAM COLLEGE OF FURTHER EDUCATION
- Working Week
- Monday – Friday 9am to 5.30pm (with one hour for lunch) Operating core hours Offsite training when required based on Apprenticeship requirements
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Friday, 15th August 2025
- Start Date
- Monday, 1st September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
Qualifications
- English GCSE, grade 4 / C or above (Essential)
- Maths GCSE, grade 4 / C or above (Essential)
About the Employer
HAWORTH TOMPKINS LTD
Founded in 1991 Haworth Tompkins is a Stirling Prize-winning architectural practice of 100+ people, working across the Culture, Housing, Mixed Use, Industrial, Education and Masterplanning sectors. We are an Employee Ownership Trust, a B Corp, founding members of Architects Declare and named the AJ100 Practice of the Year in 2020 and 2022.
- Company
- HAWORTH TOMPKINS LTD
- Location
- 110 Golden Lane, London, England
- Employment Type
- Higher Apprenticeship
- Salary
- £24,597 a year
- Posted
- Company
- HAWORTH TOMPKINS LTD
- Location
- 110 Golden Lane, London, England
- Employment Type
- Higher Apprenticeship
- Salary
- £24,597 a year
- Posted