Senior CRM Manager

Senior CRM Manager (12-Month FTC)

Piccadilly Circus, London (4 days onsite) Up to £65,000

I'm working with a leading private education group (90k+ students globally) who are looking to hire a Senior CRM Manager on a 12-month FTC to support a major CRM transformation.

You'll report into the Head of Digital & CRM and play a key role in standing up a new CRM platform and driving how the business engages with its customers across the full lifecycle.

• Lead the rollout of a new CRM platform
• Set up and manage email, SMS and direct comms campaigns
• Build segmentation, customer journeys and behavioural tracking
• Drive CRM optimisation and improve campaign performance
• Balance strategy with hands-on delivery
• Work across operational delivery and project execution

• Strong experience across multiple CRM platforms (OpenApply a big plus)
• Proven background in CRM strategy and campaign delivery
• Experience working on CRM migrations / implementations
• Hands-on but also able to think strategically
• Comfortable working in fast-paced, changing environments

• Competitive salary up to £65k
• High-impact role in a growing global organisation
• Opportunity to shape CRM capability from the ground up
• Broad exposure across digital, CRM and customer lifecycle

Drop me a message or apply directly via LinkedIn.

Please note: This is a 12-month FTC and requires 4 days per week onsite in Central London.