IT Asset Technician
Join a leading UK technology services provider as an IT Asset Technician.
Job Overview: Your duties will include: Filtering, visually inspecting, testing and cleaning various types of IT equipment including, Laptops, Desktops, Screens, Handheld and Mobile devices etc.
Liaising with internal teams whilst building relationships, you will escalate any issues to the supervisor that may affect delivery to our customers, you will be extremely well organised in your approach to asset tracking and traceability of those assets. You will be an excellent communicator and deliver against the core values of Field and Lifecycle Services. You will embrace change and be an advocate of our values.
Location: Hatfield AL10 9TW
Contract Length: 31st May 2026
Rate: £18.53 /hour via Hays Approved Umbrella or £14.29/hour via PAYE
Contract Type: In-scope IR35
Hours: Monday to Friday (7:00 AM - 5:00 PM)
Key Responsibilities
- Managing all assets coming into the workshop and liaising with the relevant distribution teams to locate and amend any discrepancies.
- Organising, analysing and handling of tickets in the company computer system.
- Filtration, inspection, testing and cleaning of all device types.
- Preparing new and repaired hardware
- General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers.
- Assistance in specific tasks where prompt investigation and resolution are required.
- Maintaining assets using an accurate location system to ensure precise asset management.
- 6S Implementation and ongoing maintenance into the workshop
- Flexibility of workloads and working patterns to assist in all areas of the Maintenance Service Centre to avoid backlogs and to maintain achievement of SLA's is essential.
The Ideal Candidate
- Excellent Administration and communication skills, both written and oral
- Previous knowledge of Microsoft applications
- Previous experience of supporting IT hardware at a software and hardware level.
- Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information.
- Able to gain OEM and standard IT accreditations.
- ITIL Experience preferred.
- Previous experience working in a corporate IT environment is an asset.
- Able to apply initiative and have integrity.
Additional Information:
Interview Process: In Person / Teams
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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