Job Vacancy

IT Support Apprentice

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As an apprentice, you will gain practical experience in IT support, data handling, and software testing. You’ll assist in configuring smart locker systems, supporting internal users, and helping to ensure our software is reliable and well-documented. You’ll also learn how to work with data using tools like Microsoft SQL Server.

Role

  • Assist in setting up smart locker systems, including PCs, touchscreens, and network devices
  • Help install and configure iLockerz software under supervision
  • Provide basic technical support to internal users and customers
  • Maintain asset records and assist with remote support tasks
  • Learn to carry out manual testing of software and document findings
  • Support the execution of test plans and help identify bugs
  • Assist in running SQL queries to validate data and support testing
  • Help with regression testing after software updates

Training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

90% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
Days and shifts to be confirmed.
Expected Duration
1 Year 5 Months
Positions Available
1
Closing Date
Friday, 15th August 2025
Start Date
Friday, 22nd August 2025

Desired Skills

  • IT skills
  • Attention to detail
  • Problem solving skills

Qualifications

  • 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
  • Maths & English GCSE, grade 3+ (D or above) (Essential)

About the Employer

ILOCKERZ LIMITED
iLockerz is a leading UK provider of intelligent locker systems, offering innovative storage and asset management solutions to organisations across sectors including emergency services, education, retail, logistics and beyond. We are offering an exciting opportunity for a motivated and detail-oriented IT Support Apprentice to join our growing technical team. This role is ideal for someone looking to start a career in IT and data, with hands-on experience in both software and hardware environments.
Company
ILOCKERZ LIMITED
Location
UNIT 3, STATION ROAD INDUSTRIAL ESTATE, STATION ROAD, ROWLEY REGIS, England
Employment Type
Advanced Apprenticeship
Salary
£15,735.20 a year
Posted
Apply Now
Apply Now
Company
ILOCKERZ LIMITED
Location
UNIT 3, STATION ROAD INDUSTRIAL ESTATE, STATION ROAD, ROWLEY REGIS, England
Employment Type
Advanced Apprenticeship
Salary
£15,735.20 a year
Posted