SC User Researcher
User Researcher (SFIA 4) Take the next step in your career now, scroll down to read the full role description and make your application.
Location: Remote
Clearance: Active SC Clearance (or recently lapsed)
Contract: Until March 2027
Rate: £475 per day (Inside IR35) iO are looking for User Researchers to support a major Government transformation programme, helping teams better understand user needs and improve public services. Key responsibilities include:
Planning and conducting qualitative and quantitative user research
Designing and facilitating interviews, usability testing and workshops
Analysing research findings and translating them into actionable insights
Communicating research outcomes to delivery teams and stakeholders
Working closely with Service Designers, Product Managers and Delivery teams
Supporting service teams through discovery, alpha, beta and live phases
Championing user-centred design and evidence-based decision making
Key experience required:
Proven User Research experience within Government, Public Sector or large-scale digital environments
Strong understanding of GDS methodologies and standards
Experience conducting user interviews, usability testing and research analysis
Ability to communicate complex findings clearly and effectively
Experience working within multidisciplinary xehkeey agile teams
Active SC Clearance or a clearance that has recently lapsed
This role offers the opportunity to work on impactful public-facing services within a large Government programme, with long-term contract prospects and remote working. User Researcher (SFIA 4)
Location: Remote
Clearance: Active SC Clearance (or recently lapsed)
Contract: Until March 2027
Rate: £475 per day (Inside IR35)
Location: Remote
Clearance: Active SC Clearance (or recently lapsed)
Contract: Until March 2027
Rate: £475 per day (Inside IR35) iO are looking for User Researchers to support a major Government transformation programme, helping teams better understand user needs and improve public services. Key responsibilities include:
Planning and conducting qualitative and quantitative user research
Designing and facilitating interviews, usability testing and workshops
Analysing research findings and translating them into actionable insights
Communicating research outcomes to delivery teams and stakeholders
Working closely with Service Designers, Product Managers and Delivery teams
Supporting service teams through discovery, alpha, beta and live phases
Championing user-centred design and evidence-based decision making
Key experience required:
Proven User Research experience within Government, Public Sector or large-scale digital environments
Strong understanding of GDS methodologies and standards
Experience conducting user interviews, usability testing and research analysis
Ability to communicate complex findings clearly and effectively
Experience working within multidisciplinary xehkeey agile teams
Active SC Clearance or a clearance that has recently lapsed
This role offers the opportunity to work on impactful public-facing services within a large Government programme, with long-term contract prospects and remote working. User Researcher (SFIA 4)
Location: Remote
Clearance: Active SC Clearance (or recently lapsed)
Contract: Until March 2027
Rate: £475 per day (Inside IR35)