IT Support Technician Apprentice – Isuria – East Yorkshire, HU13 0DZ – – 37.5hrs/w
Isuria is looking for an enthusiastic and motivated individual to join our team as an IT Apprentice.
Role
This is an exciting opportunity for someone with a genuine interest in technology who wants to develop their skills, gain valuable hands-on experience and work towards a recognised IT qualification while earning a salary.
Working alongside our experienced IT team, you will gain exposure to a wide range of technologies, systems and day-to-day IT operations, helping to keep our business running smoothly.
What will you be doing?
As an IT Apprentice, you will be involved in a variety of tasks, including:
- Providing first-line IT support to colleagues, both in person and remotely.
- Assisting with the setup, installation and maintenance of computers, laptops, printers and other IT equipment.
- Troubleshooting hardware, software and network issues.
- Supporting users with Microsoft 365, Windows and other business applications.
- Helping manage user accounts, permissions and IT equipment.
- Assisting with IT projects, system upgrades and improvements.
- Learning about networking, cybersecurity and IT infrastructure.
- Working alongside the IT team to deliver reliable and effective IT services across the business.
Essential skills, characteristics and experience
You don't need previous IT experience — we're looking for someone with the right attitude and a willingness to learn.
Ideally, you'll have:
- A genuine passion for IT and technology.
- Good problem-solving skills and an interest in understanding how things work.
- Strong communication skills and a friendly, helpful approach.
- A willingness to learn new skills and take on challenges.
- Good organisational skills and attention to detail.
- The ability to work independently and as part of a team.
Training
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician qualification.
The training covers the following core occupational duties:
https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2
This is a permanent position.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- TECHNICAL PROFESSIONALS LIMITED
- Working Week
- Monday - Friday. Shifts to be confirmed.
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Friday, 4th December 2026
- Start Date
- Monday, 4th January 2027
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Qualifications
- English GCSE, grade 4/C (Essential)
- Maths GCSE, grade 4/C (Essential)