Content Designer (Government)

Content Designer (Government)

Initial 3 month contract (chance of extension) - £550-£600 per day (inside IR35) - Remote role, but applicant must be UK based

Our UK Government client has an immediate requirement for a Content Designer with a strong background working within UK Government, to join on an initial 3 month contract (with a chance of extension).

The successful applicant will create, evaluate, update and review content across the end-to-end user journey. Work covers digital and offline channels and supports delivery of the policy intent.

Due to client's requirements this role is paid monthly rather than weekly.

Key deliverables and responsibilities for the Content Designer (Government)

• Content that helps users complete their goal first time, evidenced by research and performance data.
• Content in the right place, in the best format, meeting accessibility and plain English standards.
• Journeys that move users between digital and offline channels without loss of clarity or duplication.
• Style guidance and content patterns adopted by the team, improving consistency across the service.
• Create, iterate and maintain content from discovery through to live, working closely with user researchers, service designers and interaction designers.
• Use evidence, data and research to make and defend content decisions.
• Organise complex information using agreed structures, metadata and publishing tools, and manage the content life cycle.
• Design content that is inclusive, accessible and sustainable, meeting the needs of all users and applicable accessibility regulations.
• Plan and run content design sessions, give and receive constructive feedback, and engage the right people at the right stage.
• Align content to team and organisational objectives, manage associated risks, and contribute to style guides and content patterns.
• Build relationships with policy, legal, contact centre and operational colleagues to keep focus on user needs.

Key skills required for the Content Designer (Government)

• Content management and architecture, design communication, designing for everyone, designing strategically, designing together, evidence-based design, iterative design and leading design, each at working level.
• Strong editing to GOV.UK style and plain English, with the ability to explain the reasoning behind choices.
• Working knowledge of content management systems and web analytics.
• Experience of producing content for high-volume transactional or regulated services.
• Experience of content mapping across multi-channel journeys.
• Contribution to cross-government content community activity.