IT Support Engineer

Are you ready to elevate your career and join an innovative team that thrives on delivering exceptional IT solutions? This is your chance to step into a dynamic role as an IT Support Engineer, where you'll be at the forefront of cutting-edge technology, supporting businesses in their journey towards modernisation and efficiency. This company is renowned for its commitment to excellence, offering a collaborative and stimulating environment that values professional growth and development.

What You Will Do:

- Provide Tier 2 support for Microsoft 365 applications, including Exchange Online, Teams, SharePoint, OneDrive, and Intune.

- Manage and maintain on-premises Active Directory and Exchange Server environments, including hybrid Exchange Online synchronisation.

- Configure and oversee Azure AD (Entra ID), focusing on Conditional Access, MFA, and identity security.

- Deploy and support endpoints using Intune Autopilot, ensuring compliance and seamless onboarding for users.

- Troubleshoot networking issues, including DNS, DHCP, VPN, NAT, and VOIP, to ensure uninterrupted connectivity.

- Assist with migration projects, such as Exchange, file servers, and hybrid AD to cloud solutions, ensuring smooth transitions.

What You Will Bring:

- Strong experience in supporting Microsoft 365, Azure AD, and Windows 10-11 environments.

- Hands-on knowledge of on-premises Active Directory and Exchange Server (2016/2019 preferred).

- Proficiency with Intune for device management, compliance policies, and app deployment.

- Familiarity with RMM tools, such as Kaseya, for proactive endpoint management.

- Excellent problem-solving skills and a clear, professional communication style.

In this role, you will play a vital part in supporting businesses with their IT infrastructure, ensuring seamless operations and enabling them to achieve their goals. This company is passionate about leveraging modern tools and technologies to empower its clients, and you'll be instrumental in delivering that vision. Your expertise as an IT Support Engineer will directly contribute to creating meaningful, efficient, and secure IT solutions.

Location:

This role is onsite, based at the company's Telford Head Office.

Interested?:

Don't miss this opportunity to take your career to the next level as an IT Support Engineer. Apply now to become part of a forward-thinking team where your skills will be valued, and your potential will be realised.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.