Business Analyst

Business Analyst

Location: London SE1

Hybrid working (3/2)

Competitive salary dependent on experience. Company performance-related bonus, healthcare insurance & wellbeing benefits.

An exciting opportunity for a confident, talented individual to use their skills to help deliver the next generation of Liv-ex digital products

Liv-ex is the global marketplace for the wine trade, with over 600 members worldwide. We offer business services that span trading, data, logistics and automation technology to a diverse group of wine businesses – from ambitious start-ups to established merchants.

Our goal is to make fine wine trading more transparent, efficient and safe for the benefit of our members and the market as a whole.

We are hard-working, committed yet informal, energetic and action oriented.

Founded in 2000, Liv-ex has grown to serve a growing number of merchant members with a broadening range of services. We help clients and other stakeholders to better understand the fine wine market and identify opportunities to profit.

Summary Purpose

We are looking for a smart, enthusiastic candidate to join our award-winning Digital Product team as a Business Analyst. You will be working to scope, create and improve features across Liv-ex systems to better serve the global fine wine market.  You will report to one of our Product Managers and through collaboration with stakeholders, customers and our software engineering teams, take innovative ideas from concept to delivery.

If you would like to work in the team at the heart of Liv-ex and relish the opportunities a growing business can offer in relation to responsibility and your wider personal development, this opportunity could be a great fit.  

Responsibilities

Support the Product Manager, helping to design and deliver new trading, logistics and finance system

• Deliver business requirements across entire product lifecycles, from initial discovery through to launch and benefit realisation
• Understand and record high level business requirements, converting concepts and ideas into high-quality documentation
• Manage stakeholder relationships and needs at all levels of the business
• Manage day to day Product operations including testing, release delivery and internal team support
• Develop, maintain and help prioritise a backlog of user stories for future implementation
• Review and provide feedback on completed projects, demonstrating value and sharing your team’s success stories with others in the business
• Troubleshooting for customers and production systems when required
• Close working relationship with software engineering teams, collaborating regularly to write and groom stories
• Close working relationship with Product Marketing team to ensure the voice of the customer is heard
• Work closely with all Liv-ex teams to create a friendly and collaborative environment

Knowledge, Skills and Experience

Essential

• Minimum 2 years of experience working as a Business Analyst or Process Analyst in a tech-enabled business
• A driven, team player, with an approachable and inquisitive attitude
• Strong communication skills, with the ability to listen and translate concepts into requirements
• Comfortable pushing back and challenging the status quo
• Experience writing high-quality documentation in a professional setting
• Logical, organised and efficient, with excellent attention to detail
• Able to break down complex ideas into easily digestible chunks
• Able to articulate technical pieces of work & describe their business value to a mix of stakeholder
• A desire to deliver great products with the needs of the customer at their heart
• Enjoys overcoming complex challenges
• Tenacious and resilient to see ideas through to completion
• Ability to handle multiple competing priorities
• Ability to work in a constantly evolving environment
• High proficiency with Office 365 suite

Desirable

• Experience of working on ERP, Finance and/or Logistics Systems implementation projects
• Experience of end-to-end complex project delivery
• Previous experience with Jira, SQL, UI/UX development or web technologies
• Quantitative skills to support our drive to data-driven decision making
• Previous experience working in an agile environment
• Knowledge of the wine sector and a passion for wine

To apply, please send a copy of your CV with a cover letter to outline why you are interested in this opportunity to our HR team at (url removed).