End User Compute Architect

Are you passionate about shaping next-generation compute services? MLC Partners are working with a Belfast based institution, supporting them with the recruitment of an End User Compute Architect. As an End User Compute Architect, you’ll lead the design, implementation, and management of device and desktop provisioning platforms—specialising in cloud-based Mobile Device Management (MDM) and Mobile Application Management (MAM). You’ll work autonomously and collaboratively to support innovation, resilience, automation and user satisfaction across interal and external stakeholders.

Key Responsibilities

• Lead the development and integration of new compute services, working across teams to improve existing offerings.
• Guide specialist technical teams through project-based deployments and provide expert supervision.
• Monitor and enhance the reliability of desktop and mobile device management systems, coordinating with support teams.
• Architect, test, and transition new services into production, including developing business processes, training resources, and support documentation.
• Conduct evaluation and integration of centrally approved technology platforms and configurations.
• Oversee service management, performance monitoring, OS/software deployment design, and end-user security strategies (e.g. antivirus, malware protection).
• Manage endpoint platforms, virtual desktop infrastructure, application packaging, patching, and overall lifecycle management.
• Automate processes (e.g. application deployment, patching) using PowerShell and other scripting languages.
• Provide expert technical guidance to ICT support teams, faculty users, and project staff.
• Manage secure endpoint configurations and deployment of protection policies.
• Act as technical liaison with maintenance and external service providers to resolve issues and drive improvements.
• Serve as a trusted resource for stakeholders during hardware procurements, compliance assessments, and configuration lifecycle planning.
• Develop and deliver training sessions, technical guides, and knowledge-sharing materials to end users and support staff.

Essential Qualifications & Skills

Candidates must demonstrate experience in:

• A computer science or IT-related degree (or equivalent professional experience).
• Automated processes for OS deployment, patching, software distribution, and device policy configuration in networked desktop or mobile environments.
• At least three of the following technical domains:
  • Cloud-based MDM/MAM tools (e.g. Endpoint Manager, Jamf Pro).
  • MECM Configuration: Image deployment, application packaging, patch management.
  • Virtual Desktop Infrastructure or Desktop-as-a-Service using modern cloud tools.
  • Endpoint protection platforms: antivirus, anti-malware, next-gen detection.
  • Scripting experience, preferably PowerShell.
• Supporting and developing desktop and mobile technology application profiles.

Professional Attributes

• Proven experience in centralised service environments, able to work collaboratively across complex, multi-disciplinary teams.
• Demonstrable success in designing, testing, and delivering end-user compute services with operational monitoring.
• Strong diagnostic and problem-solving abilities in compute service contexts.
• Excellent interpersonal, written, and presentation skills, with an ability to communicate technical information clearly to non-technical audiences.
• Collaborative and diplomatic; able to engage users and stakeholders effectively.
• Strong organisational skills to manage workloads and meet deadlines under constraints.

Desirable (But Not Required)

• Experience managing delivery teams, scoping requirements, negotiation, risk and commercial aspects.
• Proven success working with external vendors and leveraging supplier relationships to gain value.

If you're excited to innovate and drive end-user compute services from design through to delivery, we’d love to hear from you.