Digital Systems Technical Manager
Job summary
Help shape the clinical systems that support safe patient care and efficient services at Maidstone and Tunbridge Wells NHS Trust.
We are seeking an individual who takes ownership of delivery and provides visible leadership, building confidence across technical teams through clear direction and collaboration.
Main duties of the job
Help shape the clinical systems that support safe patient care and efficient services at Maidstone and Tunbridge Wells NHS Trust.
We are seeking an individual who takes ownership of delivery and provides visible leadership, building confidence across technical teams through clear direction and collaboration.
About you and your responsibilities
You will bring sound technical judgement, proven leadership experience and a track record of delivering digital change. Desirable technical experience includes Microsoft SQL Server, stored procedures and relational database design; JavaScript and/or Python; and Power BI.
You will lead and manage the System Configuration and System Testing teams, working closely with the Digital Systems Operational Manager. You will also lead system integration and interface management, collaborating with technical colleagues, suppliers and partner organisations to ensure secure, reliable information exchange across clinical systems.
Your responsibilities will include leading change management and resolving technical issues. You will also oversee testing programmes and maintain system documentation, contributing to major system upgrades and optimisation initiatives that improve system reliability and support effective service delivery.
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Click here to hear what our staff say.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a employer contribution of 23.7% and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.
Please note: This role is not eligible for UK Visa Sponsorship. In line with the UK Immigration Rules and Home Office Sponsorship Guidance, employers may only sponsor individuals for roles that meet strict eligibility, salary, and compliance requirements. Where a role does not meet these criteria, organisations are prohibited from assigning a Certificate of Sponsorship. Applicants must therefore already hold a valid immigration status and ongoing right to work in the UK in order to be considered.
Person Specification
Qualifications
- oEducated to Master's Degree level or equivalent specialist knowledge acquired through relevant experience.
- oProfessional qualification in Information Technology, Digital Systems, Software Testing, Clinical Systems Management, or equivalent experience.
- oITIL Foundation qualification or equivalent experience.
- oEvidence of continuing professional development.
- oPrince 2 Practitioner
- oISTQB Testing Qualification
- oQualifications in Health Informatics, Digital Health Cyber Security, or Enterprise Architecture
Experience and knowledge
- oExtensive experience in leading complex digital system development and integration programmes within the NHS or similar environment.
- oProven track record of delivering business change and benefits realisation across clinical and operational settings
- oExperience in managing multi-disciplinary teams and influencing at senior level.
- oSignificant leadership and management experience
- oProject management experience in deployment of clinical and non-clinical projects within the NHS
- oProven experience in people management
- oProven experience in strategic planning
- oProven experience in risk management
- oProven experience in financial budget management
- oExperience of working within an Acute NHS Trust.
- oKnowledge of NHS digital strategies, standards, and national programmes.
- oKnowledge of PAS, EPR and associated clinical systems
- oExperience of implementing interoperability standards such as HL7 and FHIR.
- oExperience working with cloud-hosted solutions and modern digital architecture
- Knowledge and experience of Microsoft SQL Server, including writing, maintaining and optimising SQL queries and stored procedures.
- oKnowledge and experience of relational database design, data modelling and data integrity principles.
- oExperience of developing or supporting scripts, automations or applications using JavaScript and/or Python.
- oExperience of designing and developing reports, dashboards and data visualisations using Power BI.
Skills
- oAbility to provide strategic and operational leadership for complex digital systems services.
- oAbility to develop and implement robust governance frameworks and technical standards.
- oAbility to analyse complex technical and performance information and translate findings into practical solutions.
- oAbility to manage competing priorities and make decisions in a fast-paced environment.
- oStrong stakeholder engagement and relationship management skills.
- oExcellent communication and presentation skills with both technical and non-technical audiences.
- oStrong problem-solving and analytical skills.
- oAbility to lead major incident management and service recovery activities.
- oAdvanced keyboard skills.
- oProficiency in Microsoft Office products
- oProficient in Microsoft Project and Visio.
- oKnowledge of reporting and dashboard tools.
- oExperience using service management and testing tools.
- oAbility to apply technical knowledge of Microsoft SQL Server, stored procedures and relational database design to support robust, secure and maintainable digital solutions.
- oAbility to use JavaScript and/or Python to support development, integration, automation and technical problem-solving.
- oAbility to use Power BI to produce clear, accurate and actionable dashboards and reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Maidstone and Tunbridge Wells NHS Trust
Address
cross-site
Maidstone
ME169QQ
United Kingdom
Employer's website
https://www.mtw.nhs.uk/