IT Support Helpdesk Engineer
*Please do not apply if you don't live within driving distance of Dunfermline, Scotland**Please do not apply if you don't have access to your own vehicle* We are a busy Managed IT service provider and we are now looking for an experienced IT Engineer to join our team. The ideal candidate will have advanced knowledge of Windows Servers, Azure, SharePoint, Exchange Online, and Networking. They must reside in Scotland and be prepared to make onsite visits to clients in the region, especially around Fife. Responsibilities: * Provide technical support to clients, both remotely and onsite
* Install, configure, and maintain IT systems and infrastructure
* Troubleshoot and resolve hardware and software issues
* Manage and maintain cloud-based solutions, including Azure and Exchange Online
* Manage and maintain SharePoint sites
* Ensure network security and data protection
* Maintain accurate documentation of IT systems and processes Requirements: * Advanced knowledge of Windows Servers, Azure, SharePoint, Exchange Online, and Networking
* Strong problem-solving and troubleshooting skills
* Excellent communication and customer service skills
* Ability to work independently and as part of a team
* Valid driving license and own vehicle
* Previous MSP Helpdesk experience, (familiarity with RMM tools, IT Glue/Passportal, etc.) If you meet the above requirements and are interested in this position, please send your resume and cover letter. We look forward to hearing from you! Job Type: Part-time or Full-time Hourly rate is negotiable Benefits: * Flexible schedule
* Work from home with odd onsite visits to clients around Scotland (mainly Fife) Schedule: * Monday to Friday Experience: * IT Support: 2 years or more Job Types: Full-time, Part-time Pay: £14.00-£20.00 per hour Ability to commute/relocate:
* Dunfermline: reliably commute or plan to relocate before starting work (required) Application question(s):
* Do you have access to your own vehicle? Experience:
* MSP Helpdesk: 2 years (required) Language:
* Fluent English (required) Licence/Certification:
* Driving Licence (required) Work authorisation:
* United Kingdom (required) Work Location: In person Expected start date: 01/12/2026
* Install, configure, and maintain IT systems and infrastructure
* Troubleshoot and resolve hardware and software issues
* Manage and maintain cloud-based solutions, including Azure and Exchange Online
* Manage and maintain SharePoint sites
* Ensure network security and data protection
* Maintain accurate documentation of IT systems and processes Requirements: * Advanced knowledge of Windows Servers, Azure, SharePoint, Exchange Online, and Networking
* Strong problem-solving and troubleshooting skills
* Excellent communication and customer service skills
* Ability to work independently and as part of a team
* Valid driving license and own vehicle
* Previous MSP Helpdesk experience, (familiarity with RMM tools, IT Glue/Passportal, etc.) If you meet the above requirements and are interested in this position, please send your resume and cover letter. We look forward to hearing from you! Job Type: Part-time or Full-time Hourly rate is negotiable Benefits: * Flexible schedule
* Work from home with odd onsite visits to clients around Scotland (mainly Fife) Schedule: * Monday to Friday Experience: * IT Support: 2 years or more Job Types: Full-time, Part-time Pay: £14.00-£20.00 per hour Ability to commute/relocate:
* Dunfermline: reliably commute or plan to relocate before starting work (required) Application question(s):
* Do you have access to your own vehicle? Experience:
* MSP Helpdesk: 2 years (required) Language:
* Fluent English (required) Licence/Certification:
* Driving Licence (required) Work authorisation:
* United Kingdom (required) Work Location: In person Expected start date: 01/12/2026
- Company
- Managed IT Experts
- Location
- Dunfermline, Fife, UK
Hybrid / WFH Options - Employment Type
- Full-time
- Posted
- Company
- Managed IT Experts
- Location
- Dunfermline, Fife, UK
Hybrid / WFH Options - Employment Type
- Full-time
- Posted