Access Management (AM) Technology Manager

Location: Ashford, Kent (UK) - Hybrid working, ideally 3 days per week.

Your Mission We are looking for a highly technical, security-first Access Management Technology Manager to own and secure our enterprise AM landscape end-to-end-balancing both Build (architecture, roadmap, transformation) and Run (operations and service delivery).

This role is critical in strengthening our identity security posture, driving the transition from Legacy systems (OpenAM, LDAP, MS AD) toward a modern, cloud-first architecture built around Microsoft Entra ID. Acting as the bridge between Information Security, IT Operations, and Engineering, you will ensure our platforms are secure by design, strictly compliant, and deeply Embedded with Zero Trust principles.

Your Tech Stack:

• Primary: Microsoft Entra ID (Conditional Access, Zero Trust controls)
• Hybrid/Legacy: Active Directory, Federation services (OpenAM), LDAP directories
• Protocols & Services: SAML, OAuth, OIDC, Certificate & PKI services (including Cloud PKI)

Key Responsibilities:

Security-Driven Technology Ownership

• Define and drive a secure, future-ready AM product roadmap aligned with our global IT and cybersecurity strategies.
• Ensure total compliance, risk mitigation, and secure configurations across all AM components to mitigate end-to-end cybersecurity risks.

Architecture, Build & Transformation

• Design and implement modern AM solutions, ensuring a seamless and secure transition from our Legacy landscape.
• Translate complex security patterns and InfoSec requirements into robust Conditional Access policies and Zero Trust access controls.

Run & Service Excellence

• Oversee operations, manage L3 support, and ensure service performance.
• Guarantee strict adherence to ITIL processes, maintaining high-quality documentation, testing, and training for smooth handovers to IT Operations.

Leadership & Collaboration

• Lead, mentor, and coordinate a team of internal and external AM engineers.
• Provide technical leadership on identity security decisions, collaborating closely with Security, Architecture, Infrastructure (Network/Endpoints), and IAM (IGA/PAM) teams.
• Prioritize workloads across BAU, incidents, and project delivery.

What You Bring to the Team

• Experience: 8+ years as an IAM/Access Management professional in complex, international, hybrid environments.
• Security Mindset: A profound understanding of identity-related cybersecurity risks, Zero Trust architecture, and secure-by-design practices.
• Technical Mastery: Deep, proven expertise in the Microsoft Entra ID platform and identity protocols, with a holistic understanding of broader IT layers (Network, Compute, Endpoints).
• Education: Master's degree in Computer Engineering or a related field.
• Certifications: Proven Microsoft Professional. SC-300 (Identity & Access) and/or AZ-500 (Azure Security) are highly preferred. SC-100 (Cybersecurity Architect) and ITIL are a big plus.
• Soft Skills: Strong verbal and written communication in English; experience with Agile methodologies (Jira) and technical workshop facilitation.

Why Join: You will play a central role in securing identities across the enterprise, shaping the future of Access Management, and directly contributing to our organization's overall cyber resilience.