Cyber Security - Change and Commununications Analyst

Cyber Change & Communications Specialist

Position: Contract

Day rate: £350 - £400

Location: 4 days remote, 1 day in Surrey HQ

We are looking for a creative, hands-on Cyber Change & Communications Specialist to support change delivery, communications and employee engagement across our cyber security initiatives.

Working closely with the Cyber Change Lead and project teams, you will help employees understand what is changing, why it matters and what they need to do. You will create engaging content, coordinate change and awareness activities, and support the adoption of cyber-safe behaviours across the organisation.

This role suits someone with excellent communication skills, strong content creation capabilities and a proactive approach to delivery.

Key responsibilitiesChange delivery support

• Support the Cyber Change Lead and project teams in delivering change and communication activities for cyber security initiatives.

• Assist with stakeholder engagement, change impact assessments, readiness activities, communication planning and user adoption.

• Develop change assets, including case-for-change materials, feedback forms, FAQs and end-user guidance.

• Coordinate and track change actions, milestones and dependencies to support testing, launch and delivery.

• Gather stakeholder and end-user feedback, identifying and escalating readiness or adoption risks.

Cyber awareness and engagement

• Support delivery of the cyber awareness roadmap through campaigns, training and reinforcement activities.

• Create engaging awareness materials, including posters, infographics, newsletters, Viva Engage posts, presentations, videos and digital assets.

• Develop creative ways to promote cyber-safe behaviours and encourage employee participation.

• Support the Cyber Champions network and local awareness initiatives.

• Track campaign engagement and feedback to inform improvements.

Communications and enablement

• Draft and coordinate clear, engaging communications across multiple channels, tailoring messages for employees, managers, senior leaders and executive audiences.

• Translate technical cyber security concepts into accessible language and practical guidance.

• Develop and maintain communication assets, FAQs, guides, presentations, training materials and multimedia content.

• Create and maintain SharePoint pages, site content and campaign resources.

• Coordinate launch communications and reinforcement activities with project teams, support teams and Internal Communications.

Key deliverables

• Change management assets, including case-for-change materials, impact assessments, feedback forms, FAQs and end-user guidance.

• Awareness and training content across email, posters, infographics, Viva Engage, SharePoint, presentations and video.

• Stakeholder engagement and communication plans and trackers.

• Readiness and adoption support materials and activity tracking.

• Engagement and campaign reports, including feedback and recommendations for improvement.

Key working relationships

You will work closely with the Cyber Change Lead, Cyber Security initiative owners, Technology Services, Service Desk and support teams, the Cyber Champions network, and Internal Communications.

Skills and experience

• Experience supporting change, communications, awareness, training or employee engagement initiatives.

• Excellent written and verbal English, with strong content development and storytelling skills.

• Ability to create clear, impactful content for a range of audiences, from employees and managers to senior leaders and executives.

• Strong stakeholder management skills and confidence working with technical subject matter experts and business stakeholders.

• A creative approach to developing campaigns and content that encourage engagement and adoption.

• Experience using Microsoft 365 tools, including PowerPoint, SharePoint, Teams, Viva Engage and Copilot, alongside Canva and video creation or editing tools.

• Ability to produce professional-quality videos and multimedia content for awareness, training and change initiatives.

• Practical knowledge of change management principles and approaches.

• Strong organisational skills, attention to detail and the ability to manage competing priorities and deliver at pace.

• A proactive, hands-on approach, with a willingness to take ownership and deliver.

Strongly desirable

• Experience supporting cyber security or technology-related initiatives.

• Understanding of how change management supports the adoption of technology and cyber security practices.

• Experience developing awareness campaigns or behavioural change initiatives.

• Experience translating technical concepts into simple, engaging communications and learning content.