User Researcher

User Researcher (Central Government experience essential)

We’re looking for an experienced User Researcher to join our team on a 6-month contract supporting a central government project. You’ll play a key role in shaping digital services that truly meet user needs.

Contract Details:

• Duration: various contract available 3 - 6 months
• Location: 2–3 days per week in Manchester, Leeds, or Sheffield (hybrid working)
• Inside IR35

What you’ll do:

• Plan and conduct user research across the full product lifecycle
• Work within GDS standards to deliver evidence-based insights
• Collaborate with multidisciplinary teams including designers, product managers, and developers
• Present findings to influence key decisions and improve user experiences

What we’re looking for:

• Strong experience in user research for government or GDS-aligned projects
• Excellent communication and stakeholder management skills
• Proven ability to translate research into actionable recommendations
• Familiarity with agile delivery environments

Please apply for more information