H&I Development and Improvement Manager

Job summary

When you join NHS Blood and Transplant, you're doing something truly unique with your career. As the organisation that provides blood, tissue, and organs to patients across the UK, were enhancing and saving lives on an extraordinary scale and now, you can be part of it.

We're looking for a Development Manager to join our Histocompatibility and Immunogenetics (H&I) team a vital part of NHSBT that underpins life-saving transplants and transfusions every day. In this role, you'll work closely with the National Head of H&I, the H&I Operations and Strategy Manager, and Heads of Laboratories across the country to drive improvement, innovation, and excellence in service delivery for both patients and donors.

You'll play a leading role in developing and implementing major change programmes, coordinating key performance and service improvement projects, and shaping the future of H&I systems including the development of IT systems including Hematos. Your analytical skills will help transform data into insight, supporting evidence-based decisions and the creation of meaningful performance indicators.

This is a highly collaborative and dynamic role, where no two days are the same. You'll help define strategy, lead transformative projects, and ensure compliance with NHSBT policies and external standards all while making a real difference to the quality and reliability of the services we provide.

Main duties of the job

In this role you will be responsible for work with the National Head of H&I, the H&I Operations and Strategy Manager and the 6 Heads of Laboratories (HoLs) to continually develop and improve the delivery of service for patients and donors. Your responsibilities will include:

1. Support and contributing to the development of improved performance and service delivery for the H&I Function and provide input to the development of H&I strategy.

2. Leading and co-ordinating a range of projects addressing performance and service issues across H&I.

3. Managing the project involves implementing major change programmes within H&I.

4. Leading and producing requirements analysis and other related activities for developing H&I IT systems including Hematos and to lead the development and maintenance of the configuration requirements library for H&I IT systems including Hematos.

5. Helping carry out information mining and statistical analyses on data resulting from H&I service delivery and as a result of these analyses, help to develop performance indicators to improve the services provided

6. Ensuring compliance with NHSBT policies and external legislation

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.