N365 Team Member

Job summary

At a time of significant transformation across the NHS, this is an exciting opportunity to play a key role in shaping the future digital workplace for our Integrated Care System.

As part of a forward-thinking Microsoft 365 team, you will help deliver strategic change across a large and evolving NHS organisation, enabling modern ways of working that improve collaboration, productivity, and patient outcomes.

Drawing on your experience across the Microsoft technology stack, including Microsoft 365, Power Platform, SharePoint, Teams, Entra ID and automation technologies, you will identify opportunities to streamline processes, increase efficiency, and support innovation at scale.

If you are passionate about using technology to drive meaningful change, thrive in a dynamic environment, and want to help transform how NHS services are delivered, we would love to hear from you

Main duties of the job

Working as part of the ICB IT and Microsoft 365/N365 team, you will support, develop and enhance the organisation's Microsoft cloud services, ensuring they remain secure, reliable and aligned to business requirements. This role involes working closely with colleagues across clinical, operational and corporate services to understand business challenges and translate these into effective technical solutions

Key responsibilities include managing Microsoft 365/N365 services, supporting automation and workflow solutions, contributing to service improvement initiatives, and assisting with digital transformation projects. The postholder will provide technical expertise across Microsoft technologies, troubleshoot complex issues, support governance and security requirements, and help ensure services are delivered in line with NHS standards and best practice

The successful candidate will contribute to service development, identify opportunities for continuous improvement, produce technical documentation, and work with suppliers, stakeholders and project teams to deliver successful outcomes. They will be expected to remain current with emerging Microsoft technologies and recommend how new capabilities can be adopted to maximise organisational value and efficiency

This role offers the opportunity to work across a diverse technology landscape, influence future service direction, and contribute directly to programmes that support NHS strategic objectives and digital transformation

About us

Under the Model ICB Blueprint and the 10 Year Health Plan, ICBs will adopt a more strategic commissioning role, focusing on population needs, reducing inequalities, and delivering the three shifts as defined in the 10 year health plan, all while operating within strict financial limits.

The new organisation will operate on a larger scale with a revised vision and purpose, managing a commissioning budget of around £8 billion. Our role as a strategic commissioner is to transform our local NHS through exceptional commissioning and build an innovative health system fit for the 21st century that truly meets our communities needs.

Informed by high quality data and insights, we will radically re-imagine how we operate, making sure that every pound in our system delivers the best possible value for everyone we serve. We will encourage and support our people to grow and develop new skills and embrace new agile ways of working.

Everyone is encouraged to contribute ideas, seek feedback, and take part in creating a listening and learning culture where insight leads to improvement.

We will work as a team of teams, collaborating across services and professions to deliver the best outcomes for our communities.

You will be encouraged, and expected to model inclusive behaviours, valuing diverse perspectives and helping to create a workplace where everyone feels respected, supported, and able to thrive.